Global Clearing Product Solutions Lead

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City seeks a Product Solutions Manager in Global Clearing to define and configure complex solutions for key client relationships and prospect opportunities in partnership with Sales.

You will act as the voice of the customer, translating needs into actionable product feedback for the Product teams. This role requires leading solutioning efforts, SME-level product knowledge, and close collaboration with Sales to tailor client-facing capabilities for strategic client

Qualifications

• 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products.
• Extensive experience working in a sales cycle and engaging with clients on a regular basis.
• Experience modifying preconfigured solutions to meet complex problems.
• Demonstrated prior experience working in a highly matrixed and complex organization.

Responsibilities

• Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives.
• Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends.
• Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials.
• Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap.

Skills

Problem-solving

Client engagement

Sales collaboration

Product knowledge

Job description

JPMorgan Chase & Co. in Jersey City seeks a Product Solutions Manager in Global Clearing to define and configure complex solutions for key client relationships and prospect opportunities in partnership with Sales.

You will act as the voice of the customer, translating needs into actionable product feedback for the Product teams. This role requires leading solutioning efforts, SME-level product knowledge, and close collaboration with Sales to tailor client-facing capabilities for strategic client