Global Capability Center Strategy & Design Lead

Accenture; Chicago (IL); On-site; USD 87,000 - 253,000; Full time

Job summary

Accenture is seeking a Global Capability Center Strategy & Design Lead based in the United States. You will shape integrated operating models, respond to market demand, and drive scalable, business-aligned solutions across Finance, HR, and other enterprise functions.

This role emphasizes AI-enabled platforms and data-driven insights to transform GCC operations. Ideal candidates have extensive GCC/GBS experience, strong stakeholder management, and the ability to influence senior leaders.

Qualifications

• 5+ years in GCC strategy, operations, or org initiatives across multiple functions.
• 2+ years in Global Capability Centers, GBS, or shared services.
• Experience in 2+ enterprise functions (Finance, HR, Procure, etc.).
• At least 1 year using AI-enabled platforms and automation to drive outcomes.

Responsibilities

• Shape integrated multi-function operating models for GCC design and setup.
• Assess current landscape, design future-state service delivery models.
• Drive process standardization and cross-functional delivery across enterprise functions.
• Support enterprise transformation programs at HQ, enabling broader efficiency and value.
• Travel up to 50%.

Skills

GCC strategy

GCCs / GBS

Enterprise functions

AI & automation

Job description

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com.

The Global Capability Center (GCC) Strategy & Design Lead is an offering-first practitioner responsible for shaping integrated multi-function operating models that enable successful GCC design and setup. In this role you will provide cross-functional expertise across client opportunities, responding to market demand while driving integrated, scalable, and business-aligned solutions.

Responsibilities include:

• Support client origination, sales, and the delivery of GCC setup engagements at headquarters, bringing deep expertise across shared services functions including Finance, Procurement, Human Resources, and other enterprise support functions.
• Work closely with solution teams and client stakeholders, assess the current operating landscape, design future-state multi-function service delivery models, and recommend solutions that align with the target operating model and business objectives.
• Leverage cross-functional expertise to drive process standardization, operational excellence, service integration, and scalable delivery across enterprise functions.
• Contribute to enterprise transformation programs with impact at HQ, ensuring multi-function capabilities support broader business transformation goals and enable enterprise-wide efficiency and value creation.
• Ability to travel up to 50%

Here’s what you need:

• Minimum of 5 years of relevant experience with at least 2 years supporting Global Capability Center strategy, operations, transformation, or organizational initiatives inclusive of strategy, setup, and design skills for multiple functions- and end-to-end business processes.
• Minimum of 2 years of experience in Global Capability Centers (GCCs), Global Business Services (GBS), shared services, operating model transformation, or related strategic initiatives.
• Experience in 2 or more enterprise functions such as Finance & Accounting, Human Resources, Procurement, Supply Chain, or other business support functions.
• Minimum of 1 year of experience leveraging AI-enabled platforms, digital tools, automation technologies, and data-driven insights to improve business outcomes.

Preferred Qualifications:

• Demonstrated expertise optimizing via automation & AI desired within FP&A/Business Planning, Source to Pay/CLM, Order to Cash, Sales & Marketing Ops, or Supply Chain/Planning.
• Demonstrated experience assessing, designing, or scaling operating models, delivery frameworks, and transformation programs.
• Strong analytical, problem-solving, and stakeholder management skills with the ability to influence senior leaders.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 08/31/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

• California $87,400 to $253,000
• Cleveland $87,400 to $253,000
• Colorado $87,400 to $253,000
• District of Columbia $87,400 to $253,000
• Illinois $87,400 to $253,000
• Maine $87,400 to $253,000
• Maryland $87,400 to $253,000
• Massachusetts $87,400 to $253,000
• Minnesota $87,400 to $253,000
• New York $87,400 to $253,000
• New Jersey $87,400 to $253,000
• Virginia $87,400 to $253,000
• Washington $87,400 to $253,000

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