Global Capabilities Center (GCC) - Sr Transition Unit Manager (Program Manager)

Information Technology Senior Management Forum; Charlotte (NC); On-site; USD 120,000 - 165,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid vacation

Job summary

Truist Financial Corporation in Charlotte, NC is seeking a Program Manager to support Global Capabilities Center initiatives, coordinating across business units and vendors to ensure timely delivery and governance.

The role involves financial planning, budgeting, forecasting, investment analysis, and reporting to senior leadership. You will partner with sourcing, procurement, legal, HR, finance, and technology to drive contracting, onboarding, and funding decisions.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Minimum of 7 years of professional experience in technical project or program management.
• Strong knowledge of enterprise project management methodologies, governance, and best practices.

Responsibilities

• Coordinate GCC program activities across units and vendors to ensure timely deliverables.
• Support financial planning, budgeting, forecasting, and spending tracking.
• Develop and maintain business cases, funding packages, and supporting analyses.
• Coordinate investment approval processes and funding status tracking.
• Track budgets, investments, vendor expenditures, and performance metrics.
• Partner with sourcing, procurement, legal, HR, finance, technology, and stakeholders.
• Monitor contract milestones, invoicing, onboarding, and obligations.
• Prepare executive reports, dashboards, and governance materials for leadership reviews.
• Maintain program plans, risks, issues, decisions, and dependencies.
• Perform financial analysis, variance reporting, data validation, and trend analysis.
• Coordinate governance activities, leadership reviews, audits, and compliance requests.
• Identify risks and gaps; drive process improvements for reporting and efficiency.
• Ensure documentation complies with enterprise policies and governance requirements.

Skills

Program coordination

Financial analysis

Forecasting

Vendor management

Contracting

Governance

Executive reporting

Cross-functional

Education

Bachelor’s degree

Finance background

7+ years experience

Tools

MS Project

Tableau

Job description

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

Supports Global Capabilities Center (GCC) initiatives through program coordination, financial tracking, forecasting support, vendor management, contracting coordination, and governance activities. Works across multiple business units and support functions to track program execution, manage financial and resource data, coordinate vendor onboarding and contract activities, prepare reporting, and support investment and business-case processes. Provides operational and analytical support to ensure GCC programs are executed effectively and aligned with organizational priorities.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Coordinate GCC program activities across multiple business units, vendors, and support functions to ensure timely execution of program deliverables.
• Support financial planning, budgeting, forecasting, and spending tracking activities for GCC programs and initiatives.
• Assist in the development and maintenance of business cases, investment requests, funding packages, and supporting financial analyses.
• Coordinate activities associated with investment approval and intake processes, including collection of supporting documentation, stakeholder feedback, approvals, and funding status tracking.
• Track program budgets, resource investments, vendor expenditures, savings commitments, and financial performance metrics.
• Partner with Sourcing, Vendor Management, Procurement, Legal, HR, Finance, Technology, and business stakeholders to support contracting, onboarding, purchase requests, funding approvals, and vendor-related activities.
• Monitor and report on contract milestones, vendor commitments, invoicing activities, resource onboarding, and financial obligations.
• Prepare executive reports, dashboards, presentations, status updates, and governance materials for leadership reviews.
• Maintain program plans, action items, risks, issues, decisions, assumptions, and dependencies across multiple initiatives.
• Perform financial analysis, variance reporting, data validation, and trend analysis to support decision-making.
• Coordinate program governance activities, leadership reviews, audits, and compliance-related requests.
• Identify execution risks, financial variances, and process gaps, and escalat? Wait.
• Drive process improvements to enhance reporting, governance, forecasting accuracy, and operational efficiency.
• Ensure documentation, reporting, and activities comply with enterprise policies and governance requirements.

Required Qualifications
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Computer Science, Information Technology, Finance, Business, a related field, or equivalent education, training, or work-related experience.
• Minimum of 7 years of professional experience in technical project or program management.
• Strong knowledge of enterprise project and program management methodologies, governance, and best practices.

Preferred Qualifications

• MBA or Master’s degree in business administration, Finance, Accounting, Economics, or related discipline.
• Experience supporting business-case development, investment requests, funding approvals, or portfolio governance processes.
• Experience supporting outsourcing, shared services, GCC, workforce transformation, or large-scale transition programs.
• Experience tracking budgets, forecasts, headcount, vendor spend, resource plans, and benefits realization.
• Strong analytical and financial modeling skills.
• Experience working across multiple business units and matrixed organizations.
• Financial services experience preferred.
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General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of