Global Business Technology Strategy Specialist (m/f/d)

NTT Global Data Centers Americas, Inc.; Virginia; Remote; USD 127,000 - 181,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Vision benefits

Life insurance

Short-term disability

Long-term disability

Flexible spending account

401k retirement plan

Job summary

NTT Global Data Centers Americas, Inc. is seeking a senior Global Business Technology Strategy Specialist to translate business strategy into measurable tech-enabled outcomes.

You will work at the intersection of transformation and technology, applying AI, workflow redesign, and digital products to accelerate strategic execution. As a commercially minded transformation practitioner, you will partner with senior leaders to improve decision quality, govern risk, and modernize how work gets done

Qualifications

• MBA, Bachelor's degree or equivalent professional experience.
• Proven experience in digital transformation, technology-enabled business change, or related fields.
• Evidence of building or prototyping technology-enabled solutions.

Responsibilities

• Identify business problems and technology opportunities with stakeholders.
• Design technology-enabled operating models and future-state processes.
• Prototype and test solutions, gather evidence, and iterate.
• Develop value cases, ROI logic and measurable outcomes.
• Collaborate with security, legal, finance and other controls teams.

Skills

Business problem framing

Stakeholder management

Experimentation mindset

Technology fluency (AI, low-code)

Cross-functional collaboration

Education

MBA or Bachelor's degree

Tools

ChatGPT

Microsoft Copilot

Power Platform

Job description

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance The Global Business Technology Strategy Specialist (m/f/d), is a senior individual contributor within the Strategy Realization Office (SRO) responsible for translating business strategy into measurable outcomes through the practical application of technology, AI, workflow redesign, digital products, and technology‑enabled operating models. Serving at the intersection of business transformation and technology, this role focuses on understanding business challenges, identifying opportunities for value creation, rapidly validating solutions through experimentation, and helping successful initiatives evolve into scalable, governed, and adopted capabilities. As a commercially minded and technologically capable transformation practitioner, the Specialist partners with senior leaders and cross‑functional stakeholders to improve decision quality, accelerate strategic execution, and modernize how work gets done across the organization. The role combines business problem‑solving, operating model thinking, and hands‑on solution development to move ideas from concept to tangible business impact while ensuring alignment with governance, risk, security, and organizational priorities.

What we are looking for

Key Responsibilities:

• 1. Business problem discovery and technology opportunity assessment
  • Work with GDC business leaders and SRO colleagues to identify and define the real business problem or initiative rationale, knowledge or process constraints, operating‑model gap or decision bottleneck considerations before selecting technology.
  • Assess opportunities across people, processes, data, governance, user experience and technology, defining clear use cases and value hypotheses.
  • Distinguish between problems that need technology and problems better solved through simplification, policy, relationships, accountability, or operating model change.
• 2. Technology‑enabled process and operating‑model design
  • Map current‑state processes and workflows and design practical future states that use technology to reduce friction, improve control, increase speed, or create new capability.
  • Define the implications for roles, governance, data, controls, skills, adoption and handoffs rather than treating the technology as a standalone solution.
  • Challenge the tendency to automate outdated processes; simplify or redesign first where appropriate.
• 3. Hands‑on experimentation, prototyping and solution shaping
  • Use appropriate approved tools to build, configure or prototype agents, applications, interfaces, decision‑support products, prompts, knowledge structures, or other digital accelerators.
  • Move quickly from concept to something testable, gather evidence, learn from failure, and iterate.
  • Work comfortably with tools such as ChatGPT, Microsoft Copilot, Cursor, Power Platform, low‑code platforms, or equivalent technologies without being defined by any one vendor or product.
  • Collaborate with deeper technical specialists when engineering, architecture, security, or production‑grade delivery requires capabilities beyond the role.
• 4. Business case, prioritization and proof of value
  • Build concepts, pilot and rollout cases that connect technology to cost, ROI, TCO, payback, productivity, risk reduction, customer outcomes, or other measurable value.
  • Define baseline, success measures, owner, funding route and scale/stop/reframe criteria before significant pilot or rollout activity.
  • Help leaders prioritize use cases based on value, strategic fit, feasibility, adoption complexity, and control requirements.
• 5. Governance, adoption and mobilization
  • Apply and improve the SRO Evaluate, Mobilise and Execute lifecycle, engagement gates, and quality standards.
  • Design proportionate routes through GDC Functions, including Technology, AI CoE, Security, Legal, Finance and other controls where required.
  • Translate prototypes into practical mobilization and adoption plans, including ownership, operating model, change, support, and accountability.
  • Help functional owners move from pilot to scale, stop or reframe based on evidence rather than enthusiasm.
• 6. SRO service industrialization and productization
  • Help turn repeatable SRO work into reusable technology‑enabled services, including business‑case workflows, executive‑assessment acceleration, decision intelligence, and process‑analysis tools.
  • Create reusable patterns, components, prompts, knowledge assets, and interfaces that reduce repeated manual work while retaining appropriate review and control – practical methods, playbooks, templates, case studies, value stories and reusable assets that make SRO delivery more consistent and scalable.
  • Contribute to the evolving SRO service portfolio and demonstrate where technology increases speed, consistency and scale without reducing professional judgement.
• 7. Cross‑functional leadership and capability building
  • Explain technology in business language and build credibility with both technical and non‑technical stakeholders.
  • Coach and enable SRO colleagues to use technology more effectively in their own work, while learning from their strategic, commercial and stakeholder expertise.
  • Share lessons from experiments, including what did not work, and help establish responsible standards for repeatable adoption.

Knowledge & Attributes

• MBA, Bachelor's degree or equivalent relevant professional experience
• Proven experience in digital transformation, technology‑enabled business change, product/innovation, business architecture, process transformation, technology consulting, or another environment connecting technology to business outcomes.
• Clear evidence of personally building, configuring, prototyping or materially shaping technology‑enabled solutions, workflows, or digital products.
• Evidence of taking ideas beyond demonstration into adoption, implementation, operational use, or a clear scale/stop decision.
• Experience developing value cases, business cases, or structured investment logic for technology‑enabled initiatives.
• Experience working with senior stakeholders and cross‑functional technical, business, and control teams in complex organizations.
• Strong business problem framing and structured analytical thinking.
• Practical technology fluency across AI, workflow, automation, low‑code, or digital product tools.
• Hands‑on confidence to build, configure or prototype solutions rather than only specifying them.
• Commercial judgement and ability to develop clear value hypotheses, business cases, and ROI/TCO logic.
• Process redesign and technology enabled operating model thinking.
• Ability to translate between business stakeholders and technical/control functions.
• Senior stakeholder engagement, facilitation, influencing, and executive communication.
• Experimentation mindset: test, learn, iterate, stop or reframe based on evidence.
• Strong governance awareness covering security, data, legal, financial and responsible AI considerations.

Compensation Pay Range

For roles residing in the US, we share pay and benefit levels to support pay transparency requirements. For other countries, we are more than happy to share our competitive pay and benefit levels during the interview process. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is: $127,300 - $181,300. All regular full‑time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

• paid time‑off
• medical benefits
• dental benefits
• vision benefits
• life and supplemental insurance
• short‑term disability
• long‑term disability
• flexible spending account
• 401k retirement plan

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local‑to‑global data center expertise, aligned with our connected platform of AI‑ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Data centers are the foundation of the digital world and at NTT Global Data Centers, we are one of the largest providers across the globe. We offer a wide variety of exciting and challenging careers that deliver opportunities to shape our ever‑changing world. Our diverse, inspiring workforce is the heart and soul of our company, providing the best experience for our clients every day. By bringing together our global capabilities and local expertise, we help our clients achieve their goals, anywhere in the world. Together, we can accomplish the extraordinary and work to create a more sustainable world with rewarding benefits for everyone - clients, employees, investors, partners, and communities.