Global BizDev Operations Lead: Strategy, CRM & Analytics

tml Partners; New York (NY); Hybrid; USD 140,000 - 220,000; Full time

Job summary

tml Partners, a leading global law firm, is seeking a Senior Manager, Business Development Operations to sharpen the performance of its global BD function across regions and practice areas.

This role can be based in New York, San Francisco, or Silicon Valley and focuses on designing scalable processes, CRM strategy, data integrity, and robust analytics to drive client targeting, pitches, and campaign delivery.

Qualifications

• Analytical mindset and data-driven decision making.
• Experience with CRM systems, reporting frameworks and analytics.
• Ability to engage with senior stakeholders globally.

Responsibilities

• Design and continuously improve BD processes across regions and practices.
• Oversee CRM strategy and data integrity to support pipeline management.
• Develop reporting and analytics to provide visibility into performance.
• Support senior leadership in shaping BD strategy and growth opportunities.
• Collaborate with BD, marketing and finance on client targeting, pitches and campaigns.
• Manage and enhance BD systems and tools to ensure scalability and fit-for-purpose.

Skills

Analytical mindset

CRM systems

Reporting frameworks

Stakeholder engagement

Tools

CRM platforms

Job description

tml Partners, a leading global law firm, is seeking a Senior Manager, Business Development Operations to sharpen the performance of its global BD function across regions and practice areas.

This role can be based in New York, San Francisco, or Silicon Valley and focuses on designing scalable processes, CRM strategy, data integrity, and robust analytics to drive client targeting, pitches, and campaign delivery.