Our client, a highly regarded, award-winning independent medical communications agency, is hiring a Global Benefits Specialist to support its employee benefits programmes across the US and UK.
This is a great opportunity to join a collaborative People team, supporting the day-to-day management of employee benefits, leave policies and related HR processes.
Key Responsibilities:
Benefits Administration
- Administer employee benefits programmes, including medical, dental, vision, life insurance, disability and retirement or pension plans.
- Manage benefits enrolments, employee changes, terminations and qualifying life events.
- Support annual open enrolment and benefits renewals, including employee communications and coordination with providers.
- Maintain accurate employee benefits records and HRIS data.
- Process monthly benefits invoices and pension contributions, reconcile provider statements and coordinate timely payments.
Employee Support
- Act as a key point of contact for employee benefits enquiries, providing guidance on plan options and eligibility.
- Assist employees with claims issues and liaise with brokers and providers to resolve queries.
- Support leave administration, including FMLA, parental leave and other applicable leave programmes.
Compliance & Reporting
- Ensure benefits, pension and leave processes comply with applicable US and UK regulations.
- Support internal and external audits, compliance reporting and data validation.
- Maintain and update benefits policies, plan documents, statutory notices and employee communications.
- Monitor regulatory changes and recommend updates to policies and administrative processes.
- Partner with Payroll to ensure accurate benefits deductions and related transactions.
- Collaborate with the People team on onboarding, offboarding and employee engagement initiatives.
- Contribute to benefits communications and educational materials.
- Work with internal stakeholders, insurance carriers and benefits providers to ensure the effective delivery of benefits programmes.
Requirements:
- 2-5 years of experience administering US and/or UK employee benefits programmes, including health and welfare plans, retirement or pension schemes and leave programmes.
- Experience with HRIS systems and benefits administration platforms.
- A degree in HR, Business Administration or a related field is preferred. Relevant professional certifications are advantageous but not essential.
- Dayforce experience is essential.
- Knowledge of relevant benefits, pension and leave regulations across the US and/or UK.
- Strong organisational, analytical and problem-solving skills, with excellent attention to detail.
- Excellent communication and interpersonal skills, with the ability to handle confidential information appropriately.