Global Benefits Account Specialist

Marsh; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work arrangement

Professional development opportunities

Supportive leadership

Job summary

Marsh in New York City is seeking a Global Benefits Account Specialist to support multinational clients in managing employee benefit programs across countries. You will collaborate with global account leaders and local brokerage teams to coordinate renewals, track deliverables, and ensure programs align with client objectives.

This role emphasizes data reporting and stakeholder communication, while leveraging AI tools to enhance insights.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in a client-facing role with stakeholder relationships.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong verbal, written, and presentation skills.
• Analytical mindset to interpret and communicate complex information.
• Self-motivated, adaptable, and results-oriented with a commitment to quality and meeting deadlines.
• Exceptional attention to detail and organizational skills.
• Strong collaboration skills, with the ability to work independently and take initiative.

Responsibilities

• Manage project deliverables for client implementations, ongoing program management, and renewals.
• Monitor global employee benefit programs, track renewal progress and summarize key terms.
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools.
• Track project milestones and provide status updates to clients, brokers, and internal stakeholders.
• Serve as a liaison between global clients and local brokerage teams to support effective communication and execution.
• Provide renewal guidance to local brokerage teams and help manage project timelines.
• Communicate and collaborate with clients, consultants, brokers, carriers, and internal partners.
• Define data and reporting requirements within Global Benefits Management tools and platforms.
• Prepare, review, and deliver client reports, presentations, and other key deliverables.
• Ensure processes, procedures, and quality standards are consistently followed.

Skills

Client-facing

Stakeholder management

Verbal communication

Written communication

Presentation skills

Analytical mindset

Attention to detail

Time management

Collaboration

Independent worker

Education

Bachelor's degree

Tools

Reporting tools

Job description

We are seeking a talented individual to join our Marsh Health & Benefits Multinational team at Marsh People & Investments. This role will be based in New York City and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.

As a Global Benefits Account Specialist, you will support multinational clients in managing employee benefit programs across multiple countries. Working closely with global account leaders and local brokerage teams, you’ll help coordinate renewals, track project deliverables, and ensure programs align with client objectives. This role offers the opportunity to build expertise in global benefits, collaborate with stakeholders around the world, and leverage innovative technology and reporting tools to deliver exceptional client service!

We will count on you to:

• Manage project deliverables for client implementations, ongoing program management, and renewals
• Monitor global employee benefit programs, including tracking renewal progress and summarizing key terms
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools
• Track project milestones and provide status updates to clients, brokers, and internal stakeholders
• Serve as a liaison between global clients and local brokerage teams to support effective communication and execution
• Provide renewal guidance to local brokerage teams and help manage project timelines
• Communicate and collaborate with clients, consultants, brokers, carriers, and internal partners
• Define data and reporting requirements within Global Benefits Management tools and platforms
• Prepare, review, and deliver client reports, presentations, and other key deliverables
• Ensure processes, procedures, and quality standards are consistently followed

What you need to have:

• Bachelor's degree (BA/BS) or equivalent experience
• Experience in a client-facing role, with the ability to build strong stakeholder relationships
• Proven ability to manage multiple priorities and projects in a fast-paced environment
• Strong verbal, written, and presentation skills
• Analytical mindset with the ability to interpret and communicate complex information
• Self-motivated, adaptable, and results-oriented with a commitment to quality and meeting deadlines
• Exceptional attention to detail and organizational skills
• Strong collaboration skills, with the ability to work independently and take initiative

What makes you stand out?

• Experience and knowledge in employee benefits, benefits administration, or benefits management
• Fluency in one or more additional languages and/or international business experience highly desired
• Project Management certification (PMP, CAPM, or equivalent)
• Experience working with global teams and cross-border programs

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.