Global Banking Payments Sales Experience - Vice President

JP Morgan Chase; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

J.P. Morgan is seeking a Product Manager to drive the vision for Payments Sales experiences by leveraging AI, analytics, and product practices. The ideal candidate will have over 5 years of experience in product management with a strong grasp of the product development life cycle and the ability to lead cross-functional teams.

You will set the product strategy, own accountability across various functions, and mentor other product managers. J.P. Morgan promotes diversity and is an equal opportunity employer.

Qualifications

• 5+ years of experience in product management or closely related roles.
• Strong command of the product development life cycle.
• Experience leading cross-functional teams and influencing stakeholders.

Responsibilities

• Set product vision and strategy for Payments Sales experiences.
• Partner with leadership to identify and fund product opportunities.
• Own end-to-end product accountability.
• Lead product discovery through user research and market analysis.
• Establish and monitor product success metrics.
• Drive execution excellence in partnership with engineering and design teams.
• Champion responsible AI practices.
• Develop and mentor product managers.
• Communicate strategy and outcomes with clarity.

Skills

Product management

Cross-functional leadership

AI and analytics

Communication

Job description

Unleash your leadership and product vision to drive the next generation of intelligent financial Payments Sales experiences. By applying modern product practices, advanced analytics, and emerging agentic AI capabilities, you will help shape how global banking clients and sales teams operate with greater speed, insight, and scale. Join one of the world’s most innovative financial organizations and lead the evolution of Payments Sales experiences through responsible, data‑driven, and AI‑enabled solutions.

Job responsibilities

• Set product vision and strategy for Payments Sales experiences, leveraging agentic AI, analytics, and automation to drive differentiation, scale, and business impact.
• Partner with Quad leadership—Design, Product, Data, and Technology—to identify, prioritize, and fund high‑value product opportunities aligned to customer needs, market evolution, and firm strategy.
• Own end‑to‑end product accountability, considering upstream and downstream impacts across data, compliance, risk, and operations.
• Lead product discovery and insight generation through user research, journey mapping, experimentation, and market analysis to inform a forward‑looking, AI‑enabled roadmap.
• Establish and monitor product success metrics (adoption, automation, cycle time, revenue enablement, operational efficiency) and use insights to guide prioritization and investment decisions.
• Drive execution excellence, ensuring clear problem definition and close partnership with engineering, data science, and design teams.
• Champion responsible AI practices, including governance, risk management, and transparency, as capabilities mature and scale.
• Develop and mentor product managers, setting high standards for product thinking, analytical rigor, and stakeholder communication.
• Serve as a senior, executive‑facing product leader, communicating strategy, progress, risks, and outcomes with clarity and credibility.

Required qualifications, capabilities, and skills

• 5+ years of experience in product management or closely related roles, with increased scope and accountability for complex, enterprise‑scale products.
• Strong command of the product development life cycle, including strategy, discovery, delivery, and optimization within large, regulated, or data‑intensive environments.
• Experience leading cross‑functional teams and influencing senior stakeholders across product, engineering, data, UX, and business functions.
• Applied familiarity with AI, analytics, or automation‑enabled products, with the ability to translate emerging capabilities into practical, customer‑ and business‑focused solutions (deep technical expertise not required).
• Demonstrated ability to define success metrics, evaluate business impact, and make data‑informed tradeoffs.
• Understanding of operating in managed‑risk or regulated environments, including partnership with legal, compliance, and control functions.
• Strong executive communication and coaching skills, with the ability to guide teams through ambiguity and evolving technology landscapes.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.