Global Account Manager

Carl Zeiss SBE, LLC; Boise (ID); On-site; USD 120,000 - 200,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k Matching

Employee Assistance Programs

Vacation and sick pay

Job summary

ZEISS seeks a Global Account Manager to nurture long-term relationships with key clients, identify growth opportunities, and ensure consistent value from ZEISS products and services. This results-oriented leader collaborates across engineering, sales, and marketing to drive pipeline growth and win-win outcomes.

The role requires 5–10 years in semiconductor sales and a strong understanding of WFE, with travel both domestically and internationally. A Master or PhD in a relevant field is preferred.

Qualifications

• Minimum 5–10 years in semiconductor processes/equipment.
• Minimum 5–10 years in technical sales or account management in semiconductor/OEM/industrial B2B.
• Strong understanding of wafer fab equipment and related hardware/chemical applications.
• Experience in contract negotiation, data analysis, and familiarity with CRM software like Salesforce.
• Understanding of marketing responsibilities including product portfolio, price, promotion, and distribution.

Responsibilities

• Develop mid- to long-term account strategy to increase market share and penetration.
• Establish and maintain relationships with technical, business, operational, and executive stakeholders to access new opportunities.
• Drive pipeline growth and strategic opportunity management across the customer base.
• Align and negotiate customer contracts to optimize value.
• Manage accurate sales forecasts, bookings, service renewals, and pricing negotiations to maximize profit.
• Monitor competitive dynamics and identify new growth opportunities.
• Conduct quarterly business reviews with key decision-makers to ensure alignment and customer success.
• Collaborate with engineering, field marketing, and application teams to address complex project requirements.
• Lead cross-functional coordination with product line leaders to align technology portfolios with customer roadmaps.
• Provide leadership reports on opportunities, risks, and progress.

Skills

Relationship building

Sales leadership

Contract negotiation

Data analysis

CRM Salesforce

Industry knowledge: semiconductors

Education

Master or PhD in Business, Engineering, Physics or Chemistry

Tools

Salesforce CRM

Job description

About Us

How many companies can say they’ve been in business for over 179 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What’s the role?

A global account manager nurtures solid and long-term relationships with a key client, serving as the main point of contact identifying opportunities for growth and ensuring clients receive consistent value from ZEISS products or services. Results-oriented leader who is a consummate team player and who can effectively negotiate with others to achieve win-win outcomes.

Here’s what you’ll do:

• Account Strategy: Develop mid-term and long-term business plans to increase market share and product penetration within assigned accounts.
• Relationship Building: Establish and maintain strong relationships with technical, business, operational, and executive stakeholders to access new opportunities.
• Sales Leadership: Drive pipeline growth, and strategic opportunity management across the customer base.
• Align and negotiate customer contracts.
• Sales Forecasting: Manage accurate sales forecasts, booking metrics, service renewals, and pricing negotiations to maximize profit.
• Market Intelligence: Monitor competitive dynamics and emerging applications to identify new growth avenues and address potential threats.
• Customer Management: Conduct regular Quarterly Business Reviews (QBRs) with key decision-makers to ensure alignment and customer success.
• Technical Alignment: Partner with engineering, field marketing and application team members to address custom specifications and complex project requirements.
• Internal Coordination: Lead cross-functional collaboration with product line leaders to advance account objectives and align technology portfolios with customer roadmaps.
• Reporting: Assist leadership by communicating account opportunities, risks, and progress through detailed reporting and analysis.
• Willingness to travel: Domestic & International

Do you qualify?

• Minimum of 5-10 years of experience in semiconductor processes and equipment.
• Minimum of 5-10 years of technical sales or account management within the semiconductor, OEM, or industrial B2B sector
• Strong understanding of wafer fab equipment (WFE), microchip manufacturing processes, advanced nodes, or related hardware/chemical applications
• Experienced in contract negotiation, data analysis, and familiarity with CRM software like Salesforce
• Understanding of marketing responsibilities including product portfolio, price, promotion, and distribution is required.
• Master or PhD Degree in Business, Engineering, Physics or Chemistry, or related experience
• Must be a highly motivated self-starter with a high degree of initiative, creativity, and problem solving ability.

Benefits

• Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on!

The above is intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of requirements, duties, or responsibilities. The Company reserves the right to interpret, amend, and otherwise modify, in whole or in part, any job description at any time, at its sole discretion.

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow.