Global Account Manager

Schweitzer Engineering Laboratories, Inc.; Alpharetta (GA); On-site; USD 100,000 - 194,000; Full time

Benefits offered by this job

Competitive pay

Employee ownership (ESOP)

401(k) options

Comprehensive benefits

Paid holidays and vacation

Job summary

Schweitzer Engineering Laboratories, Inc. is seeking a Global Account Manager to drive sales and manage strategic customer relationships.

The role focuses on identifying influencers, developing accounts, and aligning SEL solutions with customer needs across diverse geographies. You will lead cross-functional teams, manage complex territories, and partner with regional leaders to execute territory strategies while leveraging CRM to document opportunities and progress.

Qualifications

• Bachelor's degree or equivalent experience.
• 10+ years of progressively increasing responsibility in a technical sales environment.
• Knowledge of electric power utility and/or critical process industry sales, customer service, and technical support.
• Knowledge of successful financial, business, and sales models.
• Proven experience managing complex regional sales efforts, territories, and teams.
• Excellent interpersonal, leadership, and communication skills.
• Ability to learn and communicate the technical details of SEL solutions and competitive offerings.
• Strong writing, documentation, presentation, and communication skills.

Responsibilities

• Identifying and developing relationships with key customer influencers, stakeholders, and decision-makers to grow sales of SEL solutions.
• Developing and maintaining strategic account plans to execute customer-specific sales strategies and achieve business objectives.
• Understanding customer requirements and aligning SEL solutions to address their operational and strategic needs.
• Participating in the forecasting process through annual sales planning and periodic updates to strategic account plans.
• Serving as the primary point of contact for customers and building strong relationships with stakeholders and executive leadership.
• Leading cross-functional teams across multiple disciplines and geographies to understand and meet customer needs.
• Partnering with regional sales leadership to align territory strategies with SEL's strategic objectives.
• Managing sales efforts across multiple countries, complex territories, or geographically diverse regions.
• Leveraging CRM and other business tools to maintain customer information, track opportunities, and document sales activities.
• Fostering a culture of collaboration, high performance, and commitment to SEL values.

Skills

Key account management

Strategic selling

Leadership

Interpersonal skills

Communication

CRM usage

Education

Bachelor's degree or equivalent experience

Tools

CRM

Job description

As a Global Account Manager, a typical day might include the following:

• Identifying and developing relationships with key customer influencers, stakeholders, and decision-makers to grow sales of SEL solutions.
• Developing and maintaining strategic account plans to execute customer-specific sales strategies and achieve business objectives.
• Understanding customer requirements and aligning SEL solutions to address their operational and strategic needs.
• Participating in the forecasting process through annual sales planning and periodic updates to strategic account plans.
• Serving as the primary point of contact for customers and building strong relationships with stakeholders and executive leadership.
• Leading cross-functional teams across multiple disciplines and geographies to understand and meet customer needs.
• Partnering with regional sales leadership to align territory strategies with SEL's strategic objectives.
• Managing sales efforts across multiple countries, complex territories, or geographically diverse regions.
• Leveraging CRM and other business tools to maintain customer information, track opportunities, and document sales activities.
• Fostering a culture of collaboration, high performance, and commitment to SEL values.

This job might be for you if you have:

• A bachelor's degree or equivalent experience.
• 10+ years of progressively increasing responsibility in a technical sales environment.
• Demonstrated knowledge of electric power utility and/or critical process industry sales, customer service, and technical support.
• Knowledge of successful financial, business, and sales models.
• Proven experience managing complex regional sales efforts, territories, and teams.
• Excellent interpersonal, leadership, and communication skills.
• The ability to learn and communicate the technical details of SEL solutions and competitive offerings.
• Strong writing, documentation, presentation, and communication skills.
• The ability to travel up to 30% of the time.

Location We are open to filling this position in multiple locations. If you are an internal US employee located elsewhere, please don’t let location hinder you from applying.

Competitive pay. Superior benefits. Inspiring work. People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees. We’re 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options. We offer top tier medical, prescription, dental, vision, life, and disability insurance. We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay. We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs. Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.

Pay Range Data $100,000 - $193,900 per year. We set starting pay based on job-related factors such as your experience, training, knowledge, and skills. Depending on your background, we may consider you for a different level, with compensation aligned accordingly.

Communication with Applicants We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at [e-mail].

SEL is an Equal Opportunity Employer: Vets/Disabled. SEL invents, designs, and builds digital products and systems that protect power grids around the world. This technology prevents blackouts and enables customers to improve power system reliability and safety at a reduced cost. A 100 percent employee-owned company headquartered in Pullman, Washington, SEL has manufactured products in the United States since 1984 and now serves customers worldwide. Our mission is simple: to make electric power safer, more reliable, and more economical.