GIS Technician I/II/III

Arizona Public Service Company; Phoenix (AZ); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Arizona Public Service Company is seeking a GIS Technician I/II/III to maintain maps and geographic data that support decision-making and operations. You will create and manage GIS data, analyze spatial information, and provide reliable geographic information to internal teams and external partners for critical infrastructure planning and service delivery.

The role requires hands-on GIS experience, ability to interpret engineering drawings, strong data analysis skills, and a collaborative,

Qualifications

• Experience with GIS and mapping software to manage geographic information.
• Ability to interpret engineering drawings and technical documents.
• Strong analytical skills to organize, validate, and maintain complex data.
• Attention to detail and commitment to high-quality work within deadlines.
• Collaborative mindset to support and share knowledge with colleagues.
• Self-motivated and able to work independently while contributing to team goals.
• GIS course completion is required.
• Bachelor's or equivalent in Geography/GIS or related field with related experience.
• Multiple education pathways accepted with corresponding years of experience.

Responsibilities

• Create and maintain maps and geographic data supporting projects and operations.
• Provide accurate mapping information to inform decisions with internal and external stakeholders.
• Analyze and manage geographic and technical data to ensure reliability and currency.
• Interpret engineering drawings to update mapping systems and databases.
• Solve complex mapping challenges and improve data quality and usability.
• Mentor and train team members to meet department standards and goals.
• Monitor systems to detect errors and provide system administration support.
• Coordinate data entry for new facilities and ensure data accuracy across systems.

Skills

GIS software

Data analysis

Attention to detail

Team collaboration

Independent work

Problem solving

Education

Bachelor's degree in Geography/GIS

Associates degree in Geography/GIS + 2 years experience

High school diploma + 4 years experience

Tools

ArcGIS

ArcMap

ArcPro

Maximo

CC&B

WebDMD

Job description

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Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

The GIS Technician I/II/III plays an important role in maintaining and delivering accurate geographic information that supports decision-making across APS and the communities it serves. By creating and managing maps, analyzing spatial data, and providing reliable geographic information to internal teams and external partners, this role helps ensure critical infrastructure information is accessible, accurate, and actionable. The work directly supports planning, operations, and service delivery that help APS reliably serve customers and communities.

What Your Day Would Be Like

• Create and maintain maps and geographic data that support projects and operational needs across the organization.
• Partner with internal teams and external stakeholders to provide accurate mapping information that helps inform decisions.
• Analyze, organize, and manage geographic and technical data to ensure information remains reliable and up to date.
• Interpret engineering drawings and other technical documents to accurately update mapping systems and databases.
• Tackle complex mapping challenges and provide solutions that improve data quality and usability.
• Share your expertise by assisting, training, and supporting team members to help achieve department goals.

Who We’re Looking For

• Experience working with GIS and mapping software to manage and maintain geographic information.
• Ability to interpret technical documents, including engineering drawings and blueprints.
• Strong analytical skills with the ability to organize, validate, and maintain complex data.
• Attention to detail and a commitment to producing accurate, high-quality work within established priorities and deadlines.
• Collaborative mindset with the ability to support, guide, and share knowledge with colleagues.
• Self-motivated professional who can work independently while contributing to team success.
• Must have successfully completed a GIS course.
• A four-year Bachelors degree in Geography, Cartography or GIS from an accredited college or university.
• OR, two-year Associates degree in Geography, Cartography or GIS plus two (2) years job-related experience.
• OR, high school diploma/GED plus four (4) years job related experience.
• Job related experience shall be in GIS database/mapping (e.g., routine data management, cartography, and some spatial analysis).
• A four-year year Bachelors degree in Geography, Cartography or GIS from an accredited college or university plus two (2) years job related experience.
• OR, two-year Associates degree in Geography, Cartography or GIS plus four (4) years job related experience.
• OR, high school diploma/GED plus six (6) years job related experience.
• Job related experience shall be in GIS database/mapping (e.g., routine data management, cartography, and some spatial analysis).

Preferred Special Skills, Knowledge or Qualifications:

• Proficiency with GIS data digitization and attribution.
• A high-level understanding of geodatabase design, ArcMap, ArcPro, ArcFM, Microsoft Office software, SharePoint and other related technologies.
• Thorough knowledge of Maximo, Customer Care and Billing (CC&B), WebDMD applications.
• Thorough understanding of APS data accuracy, completeness and adherence to source documents, Quality Assurance/Quality Control, and network connectivity rules.
• High degree of problem recognition/solution capability.
• Demonstrated leadership and effective verbal and written communication skills.

Major Accountabilities

1) Leads (Level III) or actively participates in the completion of special projects as a subject matter expert or test participant as needed.

2) Maintains and provides oversight to special priority item (e.g., special operations requests) to job status in work management system(s) to ensure all information is up to date and current daily, and coordinates data as needed.

3) Verifies routinely, work completed by other department personnel for accuracy, completeness, overall quality, and adherence to standards. Leads the effort of checking and identifying what will be verified.

4) Maintains GIS database using queries to ensure attributes of all equipment are identified and accurate. Compares GIS data against integrated system data (Maximo, CCB, WebDMD) to ensure data integrity. Performs analysis of data to identify and correct error conditions found in the database and understands how to incorporate into work management system(s) by using Python and Arcade/Hub/Data Reviewer or other ESRI tools.

5) Provides support and GIS Services expertise to internal and external customers (CPRs, Contractors Customers) to resolve problems with the GIS data or the way it has displayed in viewing and printing systems that they use. Responds to data and information requests. (Level III)

6) Trains and mentors new department personnel in all aspects of work management to ensure they know how to complete their appropriate role and to ensure adherence to department standards and practices. (Level III)

7) Actively monitors the system for errors, old sessions, and provides session manager administrative support via reports and system analysis by using knowledge of session manager and reporting tools.

8) Coordinates with internal customers to enter facility information into the appropriate database and ensures acceptance of data conversion using subject matter expertise. Ensures accurate and complete positioning/status of new electric facility locations with thought to relation of; existing facilities, active work, and associated integrated systems status and functionality. Communicates incomplete submittal of information to appropriate stakeholders by using knowledge of APS standards and practices. Identifies gaps in the delivery of data and where processes are missing opportunities to communicate appropriately.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job‑related and consistent with business necessity, regulatory requirements and applicable laws.

Hybrid:Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person).

In order for employees to build strong relationships and to promote meaningful in‑person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location.

• Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
• Working from a home office requires adequate technology and an appropriate ergonomic set up.
• Role types are subject to change based on business need.

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