GIS Solution Engineer – Local Government (Southeast)

Telemetry Today LLC; Charlotte (NC); On-site; USD 79,000 - 131,000; Full time

Job summary

Esri seeks a GIS subject matter expert to guide customers on complex GIS challenges, demonstrating the value of ArcGIS and related Esri solutions. You will join an account team to identify the right tools, present demonstrations, and articulate how GIS uncovers patterns and trends for business insights.

The role emphasizes customer success, collaboration, and thought leadership in GIS technology, with travel required to meet clients and speak at events.

Qualifications

• 2+ years of experience with Esri technology creating maps, performing spatial analysis and configuring web apps.
• 1+ years supporting state or local government and IT context understanding.

Responsibilities

• Build relationships and present Esri software as part of the account team.
• Become a subject matter expert of state and local government and ArcGIS.
• Proactively craft solutions showing GIS business value to customers.
• Present technical demos and best practices for deployment and administration of Esri technology.

Skills

ArcGIS expertise

GIS analysis

Public sector knowledge

Presentation skills

Travel flexibility

Education

Bachelor’s in geography or related field

Master’s in geography or related field

Tools

ArcGIS

Job description

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

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Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Support your team as you help plan and execute sales strategies.
• Be an expert. Become a subject matter expert of state and local governmentas well as a technicalexpert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.
• Solve problems. Proactively craftand propose solutions that clarify how GIS brings business value toour customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with theirbusiness.
• Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows.

Requirements

• 2+ years of experience with Esri technology creating maps,performing spatial analysis, and configuring web applications
• 1+ years of experience working in or supporting state or local government
• Understanding of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)
• Experience intechnical consulting and conceptual solution design as well as an understanding of sales and business development processes
• Experience withgeodatabases and underlying DBMS technology
• Knowledge ofcloud computing concepts and environments (Microsoft Azure or AWS)
• Remarkable presentation, interpersonal, and listening skills
• Ability to travel domestically or internationally 25-50%
• Bachelor’s in geography, computer science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

• Master’s in geography, computer science, or a related field
• Ability to troubleshoot client issues related to Esri application deployment and system architecture
• Experienceintegrating software solutions with other business systems including datawarehousing, BI, CRM, ERP, and analytics platforms
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure
• Basic understanding of artificial intelligence/machine learning concepts

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is

$79,248 — $130,728 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here .

If you don’t match all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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