GIS Program Manager 4

Lam Research Salzburg GmbH; Tualatin (OR); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Lam Research in Portland, OR is seeking an experienced Delivery Manager to lead delivery and operations of the Icertis and Intelex platforms, partnering with stakeholders to align roadmaps with business objectives.

You will manage vendor relationships, budgets, and governance, drive continuous improvement, and provide clear reporting on delivery status, risks, and outcomes in a hybrid work model.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field.
• 10+ years of IT experience with at least 5 years leading enterprise application delivery.
• Experience managing SaaS platforms, enterprise business applications, or digital transformation programs.
• Strong program and project management skills.
• Experience leading global teams and external vendors.
• Proven ability to manage stakeholder relationships at director and executive levels.
• Strong financial management, planning, and governance experience.
• Excellent communication and executive presentation skills.

Responsibilities

• Own end-to-end delivery for the Icertis and Intelex application portfolios.
• Lead planning, execution, and deployment of enhancements, projects, and strategic initiatives.
• Drive predictable delivery through effective scope, schedule, risk, issue, and dependency management.
• Establish and manage annual roadmaps in partnership with business stakeholders.
• Act as the primary point of contact for business leaders and process owners.
• Facilitate governance meetings, steering committee reviews, and executive updates.
• Ensure alignment between business objectives and technology investments.
• Manage relationships with software vendors, implementation partners, and managed service providers.
• Oversee contract deliverables, service quality, and vendor performance.
• Ensure timely resolution of support issues and escalations.

Skills

Program & project management

Stakeholder communication

Vendor management

Agile / PMP / Scrum

Leadership of global teams

Education

Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field

Tools

Icertis

Intelex

SAP

Job description

In your career, let’s prove what’s possible.

At Lam Research, we create equipmentthat drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

Date: Sep 24, 2026

Location: Tualatin, OR, US, 97062

Worker Category: On-site Flex

The group you’ll be a part of

The Global Information Systems Group is dedicated to the success of Lam through providingbest-in-class and innovative information system solutions and services. Together, we supportusers globally with data, information, and systems to achieve their business objectives.

The impact you’ll make

Lam Research is seeking an experienced Delivery Manager to lead the successful delivery, operations, and continuous improvement of the company's Icertis and Intelex platforms. This role will serve as the primary delivery leader responsible for application roadmap execution, business engagement, vendor coordination, operational excellence, and service performance.

The role will partner closely with business stakeholders, product owners, architects, application managers, and managed service providers to ensure reliable, scalable, and secure solutions that support Lam's business objectives. The position is expected to provide the level of delivery leadership, governance, and stakeholder management previously performed by senior delivery leaders across the portfolio.

What you’ll do

Delivery Leadership

• Own end-to-end delivery for the Icertis and Intelex application portfolios.
• Lead planning, execution, and deployment of enhancements, projects, and strategic initiatives.
• Drive predictable delivery through effective scope, schedule, risk, issue, and dependency management.
• Establish and manage annual roadmaps in partnership with business stakeholders.

Stakeholder & Business Engagement

• Act as the primary point of contact for business leaders and process owners.
• Facilitate governance meetings, steering committee reviews, and executive updates.
• Ensure alignment between business objectives and technology investments.

What you'll do, cont'd

• Manage relationships with software vendors, implementation partners, and managed service providers.
• Oversee contract deliverables, service quality, and vendor performance.
• Ensure timely resolution of support issues and escalations.
• Drive accountability for SLAs and operational commitments.

Operational Excellence

• Own application stability, availability, support performance, and service metrics.
• Lead incident, problem, and change management processes.
• Drive root cause analysis and corrective actions for recurring issues.
• Establish continuous improvement programs to improve user experience and service quality.
• Manage relationships with software vendors, implementation partners, and managed service providers.
• Oversee contract deliverables, service quality, and vendor performance.
• Ensure timely resolution of support issues and escalations.
• Drive accountability for SLAs and operational commitments.

Operational Excellence

• Own application stability, availability, support performance, and service metrics.
• Lead incident, problem, and change management processes.
• Drive root cause analysis and corrective actions for recurring issues.
• Establish continuous improvement programs to improve user experience and service quality.

What you'll do, cont'd

• Manage application budgets, forecasts, and resource plans.
• Support AOP planning, funding requests, and business case development.
• Provide portfolio-level reporting on delivery status, risks, costs, and outcomes.

Governance, Compliance & Security

• Ensure compliance with Lam security, audit, and regulatory requirements.
• Partner with cybersecurity, infrastructure, and platform teams on risk remediation activities.
• Support resiliency, disaster recovery, ITGC controls, and operational readiness initiatives.
• Lead cross-functional teams consisting of employees, contractors, and vendor resources.
• Coordinate work across global delivery teams.
• Foster a culture of accountability, collaboration, and customer focus.

Who we’re looking for

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field.
• 10+ years of IT experience with at least 5 years leading enterprise application delivery.
• Experience managing SaaS platforms, enterprise business applications, or digital transformation programs.
• Strong program and project management skills.
• Experience leading global teams and external vendors.
• Proven ability to manage stakeholder relationships at director and executive levels.
• Strong financial management, planning, and governance experience.
• Excellent communication and executive presentation skills.

Preferred qualifications

• Experience with contract lifecycle management platforms such as Icertis.
• Experience with EHS, Quality, ESG, or compliance platforms such as Intelex.
• Experience in semiconductor manufacturing or high-tech industries.
• Familiarity with SAP and enterprise application ecosystems.
• PMP, Agile, Scrum, or related certifications.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Our Perks and Benefits

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

Nearest Major Market: Portland Oregon
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