Summary
GENERAL SUMMARY:
Performs blood sample collection from hospital patients for analysis or other medical purposes.
PRINCIPAL JOB FUNCTIONS:
- 1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.
- 2. *Maintains competency and proficiency with respect to all phlebotomy procedures; maintains awareness of all laboratory policy, technical and procedural changes.
- 3. *Performs blood collection from adult, children and infant patients using appropriate capillary collection or venipuncture technique.
- 4. *Completes all mandatory safety training and follows all safety guidelines per written protocols.
- 5. *Completes assigned tasks accurately and timely, adhering to all laboratory standards, policies and procedures.
- 6. Performs limited patient testing on point of care instruments.
- 7. Accurately performs computer entry of patient demographic and testing information including specimen data collected by laboratory or other hospital staff.
- 8. Answers telephone calls and responds to non-technical questions from hospital staff and/or patients.
- 9. *Provides patient care with compassion and empathy utilizing mandatory customer service tactics as required by policy/procedure.
- 10. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
- 11. Participates in meetings, committees and department projects as assigned.
- 12. Performs other related projects and duties as assigned.
(Essential Job functions are marked with an asterisk “*”. Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- 1. Knowledge of phlebotomy methods and practice standards.
- 2. Knowledge of computer hardware equipment and software applications relevant to work functions.
- 3. Skill in the use and maintenance of general phlebotomy and laboratory instruments and equipment.
- 4. Ability to communicate effectively both verbally and in writing.
- 5. Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteer and ancillary departments including diverse patient populations.
- 6. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- 7. Ability to provide solutions to problems involving several concrete variables in standardized situations.
- 8. Ability to prioritize work demands and work with minimal supervision.
- 9. Ability to maintain confidentiality relevant to sensitive information.
- 10. Ability to maintain regular and punctual attendance.
EDUCATION AND EXPERIENCE:
High school diploma or equivalency required. Prior phlebotomy experience preferred. Phlebotomy course completion preferred.
OTHER CREDENTIALS / CERTIFICATIONS:
Basic Life Support (CPR) certification preferred. Bryan Health recognizes American Heart Association (for healthcare professionals), American Red Cross (for healthcare professionals) and the Military Training Network.