Gig Internet Installer & Troubleshooter

Vyve Broadband; Decatur (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Overtime opportunities

Paid training and certifications

Career growth

Full benefits package

Vyve service discounts

Team-oriented culture

Job summary

Vyve Broadband is hiring a Broadband Representative to install, upgrade, and repair internet, TV, and phone services for homes and businesses. You will troubleshoot issues from network to customer equipment and educate customers on using their new services.

The role requires a valid driver’s license and a willingness to work a flexible schedule, including occasional overtime and on-call shifts. Vyve provides a comprehensive benefits package and opportunities for career growth within a

Qualifications

• High school diploma or equivalent required.
• Customer service or tech experience a plus.
• Valid driver’s license and clean record required.

Responsibilities

• Install, upgrade, and repair internet, TV, and phone services for residential and commercial customers.
• Troubleshoot service issues from network to customer equipment.
• Educate customers on using new services and suggest upgrades.
• Maintain a flexible schedule including overtime and on-call shifts.
• Operate company vehicles and maintain tools and equipment.

Skills

Customer service

Communication skills

Problem-solving

Willingness to learn

Driver's license

Education

High school diploma or equivalent

Job description

Vyve Broadband is hiring a Broadband Representative to install, upgrade, and repair internet, TV, and phone services for homes and businesses. You will troubleshoot issues from network to customer equipment and educate customers on using their new services.

The role requires a valid driver’s license and a willingness to work a flexible schedule, including occasional overtime and on-call shifts. Vyve provides a comprehensive benefits package and opportunities for career growth within a