Gifts Sales Outfitter - Full Time

Bass Pro Shops; Harrisburg (Dauphin County); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Harrisburg is seeking a Customer Service Associate to assist customers, demonstrate products, and keep shelves stocked and organized. You will stay informed about promotions and policies while helping customers find the right items and promoting loyalty programs.

Responsibilities include assisting with seasonal moves, handling POS transactions, and maintaining a clean, inviting floor. The role emphasizes friendly, professional communication and teamwork with staff to provide a

Qualifications

• High School education or equivalent required.
• Ability to communicate in a friendly and professional manner to customers and other associates.

Responsibilities

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Demonstrates product to customers.
• Replenishes product on shelves as required per Merchandising guidelines.
• Remains Product “expert” through ongoing product knowledge training.
• Remains knowledgeable of advertised sales; maintains pricing and signing.
• Assists with Seasonal floor merchandise moves.
• Restocks merchandise as required.
• Keeps work area clean, neat and well stocked with supplies.
• Follows all Company Policies and Procedures.
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by identifying and evaluating needs, making product recommendations, promoting programs such as CLUB Membership, VOC and In-Store Pick-up.

Skills

Customer service

Communication

Teamwork

POS system

Education

High school or equivalent

Tools

POS register system

Job description

POSITION SUMMARY

ESSENTIAL FUNCTIONS

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Demonstrates product to customers.
• Replenishes product on shelves as required per Merchandising guidelines.
• Remains Product “expert” through ongoing product knowledge training.
• Remains knowledgeable of advertised sales; maintains pricing and signing.
• Assists with \"Seasonal\" floor merchandise moves.
• Restocks merchandise as required.
• Keeps work area clean, neat and well stocked with supplies.
• Follows all Company Policies and Procedures.
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
  • identifying and evaluating customers' needs,
  • making product recommendations based off of this analysis,
  • promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS

• Minimum Degree Required: High School education or equivalent experience

KNOWLEDGE, SKILLS, AND ABILITY

• Ability to calculate figures such as discounts and make change to customers
• Ability to communicate in a friendly and professional manner to our customers and other associates
• Ability to establish and maintain effective working relationships with Management, coworkers and customers
• Ability to operate computerized Point of Sale register system

TRAVEL REQUIREMENTS

• N/A

PHYSICAL REQUIREMENTS

• Constantly stand and/or walk during shift
• Occasionally ascend or descend ladders, stairs, ramps, etc.
• Constantly communicate with others to exchange information
• Occasionally repeat motions that may include the wrists, hands and/or fingers
• Occasionally operate machinery and/or power tools
• Occasionally operate motor vehicles or heavy equipment
• Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
• Occasionally work in tight and confined spaces
• Occasionally work in noisy environments

INDEPENDENT JUDGEMENT

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].
Bass Pro Shops