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Gift Shop Manager

Archdiocese of San Antonio

San Antonio (TX)

On-site

USD 50,000 - 65,000

Full time

30+ days ago

Job summary

A religious organization in San Antonio is seeking a Gift Shop Manager to oversee all operations of their shop. Responsibilities include managing staff, monitoring inventory, and ensuring excellent customer service. The ideal candidate should be bilingual in English and Spanish, possess strong organizational skills, and have experience in sales. This full-time position offers benefits including paid holidays and retirement plans.

Benefits

Paid Holidays/Holy Days
403b Retirement
401(a) Pension Plan
Medical, Dental, Vision, Life Insurance
Employee Assistance Program
Short-term/Long-term Disability

Qualifications

  • Must have a welcoming attitude and relate well to people.
  • Experience in sales and staff training.
  • Ability to maintain confidentiality.

Responsibilities

  • Train and manage gift shop cashier performance.
  • Supervise store operations and delegate responsibilities.
  • Monitor inventory and reorder merchandise.

Skills

Bilingual (English/Spanish)
Excellent organizational skills
Strong computer skills (Word, Excel, MS Publisher)
Creative product selection

Education

Practicing Roman Catholic

Tools

Gift shop software
Job description

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Full-time Description

Employment Status: Full-Time

FLSA Status: Exempt/Salaried

Schedule Monday – Sunday 9 am – 6pm (30-60 min unpaid lunch) / 40 hours per week

Reports to: Pastor

Full-Time Benefits Should Include

  • Paid Holidays/Holy Days (vary by location)
  • 403b Retirement
  • 401 (a) Pension Plan
  • Medical, Dental, Vision, Life
  • Employee Assistance Program
  • Short-term/Long-term Disability

Summary

The Gift Shop Manager will provide oversight for all operations of our Religious Goods Gift Shop. The Gift Shop Manager leads all operations at the store and is responsible for making sure the store functions smoothly while optimizing profits. The Gift Shop Manager will direct restocking efforts, the floor merchandising plan, as well as direct the gift shop cashier, scheduling and training. In this position, the Gift Shop Manager must be able to garner respect and motivate personnel to perform at their maximum capacity, keeping the store in good working order. The ideal candidate will have a working knowledge of sales, staff training, merchandising, ordering, and marketing as well as strong people-skills.

Responsibilities

  • Train, manage, and evaluate the gift shop cashier performance
  • Manage all store operations and delegate responsibilities
  • Supervise gift shop cashier, providing coaching and mentorship to optimize productivity and increase sales
  • Set and monitor store’s budget, making every effort to maximize efficiency and profits
  • Monitor inventory and reordering of merchandise
  • Balancing transactions and depositing money in the bank as necessary
  • Pay State Sales Taxes and credit card bill each month on a timely basis
  • Make online and web orders
  • Manage appropriate levels of stock and purchases while staying on budget
  • Address customer complaints/feedback in a professional manner
  • Plan and execute specials and promos, including year-end clearance sales
  • Maintain current knowledge of market/trends
  • Analyze and predict sales, and sale trends to make informed decisions
  • Uphold compliance with all legal, health, and safety guidelines
  • Protect against loss by monitoring security and training gift shop cashier

Requirements

Qualifications

  • Bilingual (English/Spanish) preferred (read, write speak)
  • Excellent organizational skills required.
  • Must have a welcoming Spirit/Attitude. Must be outgoing and enthusiastic, someone who easily relates to people, and also attracts and inspires people to volunteer and participate in Parish life.
  • Creative when it comes to selecting new products to sell
  • Practicing Roman Catholic and must be well versed and confident in promoting our Faith.
  • Ability to maintain confidentiality.
  • Strong computer skills, Word, Excel, MS Publisher or equivalent.
  • Experience with or the ability to learn all components of the gift shop software.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    Religious Institutions

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