Gift Shop & Guest Services Clerk

Rising Star Casino; Rising Sun (IN); Sur place; USD 32 000 - 48 000; Plein temps

Résumé du poste

Rising Star Casino is seeking a friendly Cashier Associate for our Retail/Gift Shop within the property. This full-time role supports guest services, processes transactions, and maintains inventory with accuracy and courtesy.

Responsibilities include balancing cash at shift end, answering guest inquiries, merchandising on the retail floor, and providing information about on-property services while upholding our S.T.A.R. values of Satisfaction, Togetherness, Appreciation and Recognition.

Qualifications

• Previous cash handling experience preferred.
• High school diploma or equivalent preferred.
• Ability to communicate effectively with guests and team members.

Responsabilités

• Utilize proper procedures and documentation for Gift Shop transactions.
• Ensure bank is counted and balanced.
• Supply guests with information on services available on property.
• Merchandising on retail floor.
• Receiving and inventory of merchandise including tagging, pricing, and changing display of merchandise.
• Daily cleaning of retail floor and stock room.
• Suggestive selling to guests.
• Answer phones and provide information or direct calls as appropriate.
• Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
• Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.
• May be cross-trained as a Uniform Issue Clerk

Connaissances

Cash handling

Formation

High school diploma or equivalent

Description du poste

Rising Star Casino is seeking a friendly Cashier Associate for our Retail/Gift Shop within the property. This full-time role supports guest services, processes transactions, and maintains inventory with accuracy and courtesy.

Responsibilities include balancing cash at shift end, answering guest inquiries, merchandising on the retail floor, and providing information about on-property services while upholding our S.T.A.R. values of Satisfaction, Togetherness, Appreciation and Recognition.