Gift Shop Clerk I

UPMC; Harrisburg (Dauphin County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discount

Flexible scheduling

Job summary

UPMC Gift Shop is seeking a Clerk I to provide friendly service, assist customers with gift and flower selections, and manage daily sales. The role involves cash handling, stocking, and keeping the shop organized in a hospital setting.

The position is part-time, up to 20 hours per week, with shifts that may include weekends and evenings. High school diploma required; prior retail experience preferred and reliable transportation is a plus.

Qualifications

• High school diploma or equivalent.
• 1 year of experience in retail sales or equivalent.
• Ability to work weekends, evenings.
• Reliable transportation.

Responsibilities

• Maintain quality control of outgoing merchandise.
• Assist customers with gift/flower suggestions and refer complaints to Manager of Clerk II.
• Work weekends, evenings, or holidays as needed.
• Stock candy, magazines and merchandise daily.
• Operate cash register and Lottery machine; open/close Shop.
• Inform Manager or Clerk II when stock is low and needs re-ordering.
• Maintain shop cleanliness and safety.

Skills

Customer service

Cash handling

Retail sales

Weekend/evening availability

Education

High school diploma or equivalent

Tools

Cash register

Lottery machine

Job description

Find more than just a job. Find a team you’ll enjoy being part of! Our Gift Shop offers flexibility, an employee discount, and a supportive environment. We’re looking for our next Gift Shop Clerk I.

Schedule:

A true casual position for call offs, PTO, etc. can work up to 20 hours per week. The gift shop is open Monday - Friday from 8:00 am - 5:00 pm depending on the hospital. Weekends are included from 10:00 am - 2:00 pm, no holidays! Will support Harrisburg, Community, West Shore, and Memorial depending on staffing needs. Reliable transportation is required.

Purpose:

Provides prompt, courteous service to the customers of the gift shop.

Responsibilities:

• Maintain quality control of outgoing merchandise.
• Assist customers with gift/flower suggestions and refers any customer complaints to Manager of Clerk II.
• Work weekends, evenings or holidays as needed.
• Stock candy, magazines and merchandise on a daily basis as necessary.
• Operates cash register and Lottery machine, opens and closes Shop.
• Inform Manager or Clerk II when stock items or supplies are low in need of re-ordering.
• Maintain shop (i.e. dusting, cleaning, rubbish removal) to ensure a safe and aesthetic environment.
• Conform to The Basics of Service Excellence as described in the hospital's orientation program.
• Answer any incoming phone calls and directs calls appropriately.
• Receive incoming merchandise, check invoices, unpack and assist with pricing as directed by Manger or Clerk II.
• Count change bank, Lottery bank and reconciles Lottery receipts at end of day when closing.
• High school diploma or equivalent is required.
• 1 year of experience in retail sales (or an equivalent combination of education and experience).
• Ability to work weekends, evenings.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran