Gift Shop Assistant

Lexington Medical Center; West Columbia (SC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Day ONE medical insurance

403(b) retirement match

Employer paid life insurance

Job summary

Lexington Health seeks a dedicated individual to assist the Gift Shop Manager in daily operations of the Gift Shop at our West Columbia facility.

Responsibilities include managing weekend and night shifts, handling cash and stock, pricing goods, and ensuring excellent customer service. The role requires teamwork, punctuality, and the ability to train volunteers as needed.

Qualifications

• High school diploma or equivalent required.
• No prior experience required.
• Excellent customer service and teamwork abilities required.
• Knowledge of a Point of Sale system preferred; good communication skills required.

Responsibilities

• Reports for duty on time and ready to work the shift.
• Responsible for gift shop operations on weekend and nights, including cash receipts, stock, and register management.
• Maintains knowledge of merchandise and pricing in shop and stockroom.
• Rings up sales and handles discounts, refunds, and payment methods.
• Trains new volunteers/staff for weekend shifts.
• Assists with displays and stock room organization.
• Supports the Gift Shop Manager and other staff as needed.

Skills

Customer service

Communication

Teamwork

POS familiarity

Education

High School Diploma or Equivalent

Tools

Point of Sale System

Computer skills

Job description

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Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bedteachinghospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcareand was first in the state to achieve Magnet with Distinctionstatus for excellence in nursing care. Consistently ranked as bestin the Columbia Metroarea by U.S. News & World Report, Lexington Healthdelivers more than 4,000babies each year, performs more than 34,000surgeries annually and isthe region's third largest employer.

Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center.Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

Job Summary

To assist the Gift Shop Manager in the overall running of the Gift Shop.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: None
Substitutable Education & Experience: None
Required Certifications/Licensure: None
Required Training: Ability to function in a team environment with excellent customer service skills. Computer experience required. Knowledge of a Point of Sale System preferred. Must have good communication skills and be able to understand both written and oral communications.

Essential Functions

• Reports for duty on time and ready to work the shift. Available to substitute on short notice.
• Responsible for gift shop operations on weekend and nights. This involves management of cash receipts and stock, opening and closing store, preparing registers, and troubleshooting customer concerns.
• Maintains good knowledge and location of merchandise and prices in the shop and stockroom.
• Rings up sales while maintaining cash control. Remains current on how to handle special sales, credit cards, payroll deduction, discounted sales, exchanges, and refunds.
• Prepares payroll deduction tickets, credit card tickets and coins for deposit if working nights and weekends.
• Responsible for orienting and training new volunteers/staff assigned to weekend shifts on policies and procedures.
• Checks stock needs in shop and replenishes with like or similar merchandise.
• Assists with design of creative and attractive displays.
• Assists with stock room organization.

Duties & Responsibilities

• Prepares merchandise for sale by unpacking and pricing.
• Responsible for dusting and cleaning displays.
• Assist manager or other authorized personnel with related job duties as needed.
• Demonstrates communication knowledge/skills necessary to provide services to the age of patient served.
• Assists and supports the Auxiliary as requested by the manager.
• Performs all other duties as assigned by authorized personnel or as requested in an emergency, e.g. fire or disaster.
• Maintains an optimistic and professional image and exhibits customer relation skills to patients, visitors, physicians and co-workers. Shows courtesy, compassion and respect. Conforms to Service Excellence policy and "House Rules."
• Participates in quality assessment and improvement activities.
• Demonstrates receptiveness to change and maintains a positive outlook throughout change process.
• Contributes to department effectiveness by planning and organizing work to be timely and accurate.
• Cost effectively utilizes resources and appropriately accounts for supplies and equipment.

We are committed to offering quality, cost-effective benefits choices for our benefit eligible employees and their families:

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance - equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• Adoption assistance
• LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Student loan forgiveness

Equal Opportunity Employer
It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.