German Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria

Employers from Greece; United States; Remote; USD 23,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Fully paid relocation

Health insurance

Training

Monthly performance bonus

Job summary

Mercier Consultancy Group is seeking a meticulous German-speaking Digital Trust and Safety Analyst to join a leading global social media company in Sofia, Bulgaria. You will review user content, enforce guidelines, and help maintain a safe online community while reporting trends to policy teams.

The role requires native or fluent German, strong analytical skills, and the ability to work independently in a fast-paced environment.

Qualifications

• Native or fluent German (spoken and written)
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving capabilities
• Ability to work independently and in a fast-paced environment

Responsibilities

• Review user-generated content to ensure compliance with community guidelines
• Identify and act on policy-violating content (hate speech, misinformation, spam)
• Interpret policy guidelines with critical thinking for social media content
• Collaborate with cross-functional teams to report trends and safety concerns
• Maintain high accuracy and efficiency in content moderation tasks
• Provide feedback on policy improvements and product enhancements
• Engage with users or escalate complex cases per protocol
• Contribute to a safe and trustworthy digital environment for users

Skills

German language

Content moderation

Analytical thinking

Communication skills

Job description

at Mercier Consultancy Group

German Speaking Digital Trust and Safety Analyst

About Mercier Consultancy Group

Mercier Consultancy Group stands as a premier international staffing and BPO firm, renowned for connecting exceptional talent with leading global organizations. We specialize in delivering bespoke recruitment solutions and operational excellence across diverse industries, fostering growth and innovation for our esteemed clients.

Job Overview

We are seeking a meticulous and culturally adept German Speaking Digital Trust and Safety Analyst to join a dynamic social media company in Sofia, Bulgaria. This pivotal role involves safeguarding online communities by identifying and mitigating harmful content and policy violations, ensuring a secure and positive user experience. If you are passionate about digital integrity and possess exceptional German language skills, this German‑speaking job in Bulgaria is for you.

Key Responsibilities

• Review and analyze user‑generated content on social media platforms to ensure compliance with community guidelines and policies.
• Identify, investigate, and action policy‑violating content, including hate speech, misinformation, spam, and other harmful material.
• Apply critical thinking and analytical skills to interpret complex policy guidelines in the context of social media content.
• Collaborate with cross‑functional teams to report emerging trends, policy loopholes, and user safety concerns.
• Maintain high levels of accuracy and efficiency in content moderation tasks.
• Provide feedback on policy improvements and product enhancements based on observed trends and user behaviour.
• Engage with users or elevate complex cases as per defined protocols.
• Contribute to maintaining a safe and trustworthy digital environment for millions of users.

Requirements

• Native or fluent German (spoken and written) is essential for this role.
• Valid EU passport is mandatory.
• A keen understanding of social media platforms and online community dynamics.
• Excellent communication and interpersonal skills, with an ability to articulate findings clearly.
• Strong analytical and problem‑solving capabilities, with attention to detail.
• Ability to work independently and as part of a team in a fast‑paced environment.
• Previous experience in content moderation, trust and safety, or a related field is advantageous for this German Speaking Digital Trust and Safety Analyst position in Bulgaria.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• Opportunity to work with a leading global social media company.
• A vibrant and multicultural working environment in Sofia.
• Career growth and development opportunities within the tech industry.
• And Much More...

Life in Bulgaria

Discover the vibrant lifestyle and rich culture that awaits you in Sofia, Bulgaria. Enjoy beautiful mountain scenery, a thriving culinary scene, and a welcoming atmosphere. Bulgaria offers a unique blend of historical charm and modern development, making it an exciting place to live and work. Experience four distinct seasons, from warm summers perfect for exploring to cozy winters, all contributing to a high quality of life.

Our comprehensive relocation package ensures a seamless transition to life in Bulgaria. You'll find affordable living costs, delicious and diverse cuisine, and friendly locals eager to share their traditions. Embrace the opportunity to build your career in this dynamic European capital while enjoying an excellent work‑life balance. We are proud to offer exciting jobs in Bulgaria for German‑speaking professionals seeking new adventures and career advancements in this growing market.