Geriatric Patient Access & Medical Assistant – Sign-On Bonus

Cambridge Health Alliance; Cambridge (MA); On-site; USD 47,000 - 78,000; Full time

Benefits offered by this job

Sign-on bonus up to $2,000

Job summary

Cambridge Health Alliance's PACE program is seeking a Patient Access Representative II to support administrative and clinical duties within the CHA East Cambridge Care Center. This full-time position works with providers and the interdisciplinary team to ensure coordinated care for participants.

The role includes phlebotomy, vital signs, patient education, and efficient patient flow management, while delivering exceptional service to participants and families.

Qualifications

• High school diploma required.
• Graduation from an accredited Medical Assistant program.
• American Heart Association BLS Provider certification.

Responsibilities

• Provide clerical and clinical support to PACE clinic providers
• Perform medical assistant duties, including vital signs and phlebotomy
• Explain clinic routines and clinical procedures to participants and family members
• Coordinate participant flow to ensure efficient and effective care delivery
• Communicate clearly and professionally via phone, in person, and in writing
• Deliver exceptional customer service to participants, families, and team members
• Maintain accurate documentation and attention to detail
• Work independently while contributing to a collaborative team environment

Skills

Phlebotomy

Customer service

Communication

Bilingual Spanish/Portuguese

Education

High school diploma

Medical Assistant program graduation

Job description

Cambridge Health Alliance's PACE program is seeking a Patient Access Representative II to support administrative and clinical duties within the CHA East Cambridge Care Center. This full-time position works with providers and the interdisciplinary team to ensure coordinated care for participants.

The role includes phlebotomy, vital signs, patient education, and efficient patient flow management, while delivering exceptional service to participants and families.