Georgetown Learning Center Site Manager

King County, WA; Seattle (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Excellent medical, dental, and vision

Retirement plan and pension

Transportation program and ORCA pass

12 paid holidays & vacation/sick leave

Flexible scheduling/telecommuting as/当

Job summary

King County's Georgetown Learning Center (GLC) leads the CYYAD Reengagement Center focused on careers in the trades. You will supervise the on-site case management team, build cross‑site collaboration, and market access to the program for youth aged 16‑24 seeking pre‑apprenticeship and apprenticeship opportunities.

The role emphasizes equity, social justice, data‑driven improvements, and strong community partnerships to help students transition from secondary to post‑secondary pathways and

Qualifications

• Three years of increasingly responsible experience in youth program management, planning, development, implementation and/or related fields.
• Experience leading multidisciplinary teams and multi-agency collaboration.
• Knowledge of WIOA, community college policies, and Open Doors billing is preferred.

Responsibilities

• Provide supervision and support to the GLC on-site case management team and partner staff.
• Lead the GLC team to develop pathways for students into trade-focused pre-apprenticeship and apprenticeship programs.
• Apply equity and social justice practices in engagement with staff, students, and community partners.
• Ensure excellent customer service and resolve concerns of students, parents, and partners.
• Build relationships with communities to keep pathways open and accessible to all.
• Oversee billing and reporting for Open Doors and maintain required documentation.

Skills

Leadership

Team management

Equity & social justice

Customer service

Data analysis

Recruitment

Relationship building

Communication

Program development

Tools

Microsoft Office

Job description

Summary

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences. King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, self-reliant and connected to community.

The Georgetown Learning Center (GLC) is King County Children, Youth and Young Adults Division's (CYYAD) Reengagement Center focused on careers in the Trades. The GLC provides case management and education services to young people ages 16-24 years with focus on transitioning students to post-secondary pathways specifically in pre-apprenticeship and apprenticeship programs, training, and employment services. This position requires a highly skilled leader who can lead a team of Social Service Professionals, Instructors, employment services, and community partner staff while providing excellent customer service to the young people.

The Georgetown Learning Center is one of four Reengagement Center’s operated by CYYAD. The three other sites are YouthSource Tukwila, Learning Center Seattle at Seattle Central College and Center for Education and Career Opportunity at Shoreline Community College. This leader needs to be able to see both the micro level of direct service and be able to translate that to a macro level impact, and vice versa.

This position will work in conjunction with leadership and with their teams, supporting cross site collaboration when effective and centering local community needs when that is needed. This position must be able to operate and succeed in an environment that includes measurement, data, and outcomes and support their team to do so as well. The environment is rooted in the fundamental goal to support young people to meet their education and employment goals.

This position will require extensive skills working within a post-secondary environment, familiarity with the student transition from secondary to post-secondary programming and the supports available at the College. This position will also be responsible for the billing and reporting for Open Doors and should be familiar with the state and local requirements. As this is a new site this position must be able to build respectful and effective relationships quickly, be the face of the program, and market and support student flow into the program through making sure the community is aware of and knows how to access this valuable resource.

Who may apply?

This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around the week of November 9, 2026.

Work schedule / conditions

This is a Term-Limited Temporary (TLT) position anticipated to end 2yrs after the start of position, but subject to change dependent on operational need. This position is scheduled to work 40 hours per week, Monday - Friday, 8am - 5pm. This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. This position is union and represented by PROTEC-17-Non-Sups Staff.

Mission critical position status

This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

Onsite requirement

The primary onsite location is South Seattle College – Georgetown Campus (6000 16th Ave SW, Seattle WA 98106) but will require travel throughout the county as required.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Job duties

• Provide supervision and support to the GLC on-site case management team and partner staff.
• Lead the GLC team and develop and implement pathways and supports for students to move from secondary to post-secondary specifically in trade focused pre-apprenticeship and apprenticeship programs to a family supporting wage job.
• Understand how to apply and maintain equity and social justice, heart-centric practices into engagement with staff, students, and community partners.
• Ensure excellent customer service at the GLC, including resolving concerns with students, parents and community partners.
• Ensure that communications (formal and informal) of the needs of students, staff, are shared with and contributed to the shared consciousness of the CYYAD leadership team, and other stakeholders.
• Be able to recruit and support a team to recruit eligible students into the program from around the surrounding area.
• Build relationships with community to ensure that pathways to GLC are open, easy, and accessible for all.
• Build new systems and programs.
• Complete billing for Open Doors.
• Engage with the community in both outreach into the colleges, high schools, non-profits, and ensure CYYAD/GLC has a strong and known presence as a pathway for students.
• Maintaining cadence of meeting schedules with leadership team, staff, and Seattle Central College administration.
• Apply and maintaining equity and social justice, heart-centric practices into engagement with staff, students, and community partners.
• Provide leadership and day-to-day oversight of facility.
• Provide day-to-day engagement and relationships with Seattle Central College.
• Maintain comprehensive knowledge of community resources and services.
• Provide oversight of the implementation of youth development programming schedule of events and ensure student's needs are being met.
• Explore continuous improvement opportunities through a value based, creative forward approach.
• Review data and use data for continuous quality improvement.
• Perform other related duties as assigned.

Experience, qualifications, knowledge, skills

• Three years of increasingly responsible recent experience in youth program management, planning, development, implementation and/or a combination of education and experience. Experience should be specific to young people ages 16-24 years and in education and employment services. This should include experience working within and transitioning students to family supporting wage trade programs. Recent experience is defined as within the last five years.
• Two years of demonstrated leadership and/or supervisory skills within a multidisciplinary and multi‑agency team; this can be demonstrated through functional leadership.
• Knowledge and experience with Reengagement programs and the Workforce Innovation and Opportunity Act (WIOA) or similar; and Community College policies and processes, or federal grant or similar.
• Experience with or familiarity with Open Doors billing and ability to track, maintain, a create reports.
• Experienced in creating and driving programs from concept through implementation and management.
• Experience (1+yrs) marketing and engaging students into programming including meeting performance/enrollment benchmarks.
• Ability to multitask and work in stressful situations involving youth and young adults.
• Ability to lead with race, equity and social justice principals and at least five years’ experience working with Black, Indigenous, People of Color (BIPOC) youth.
• Strong leadership and management skills, including team building and team accountability.
• Demonstrated team building skills with youth and adults.
• Demonstrated experience in ensuring program compliance with contract policies, procedures, program requirements, and federal regulations.
• Demonstrated experience in gathering, maintaining, analyzing data and developing formal written reports for professional and community audiences.
• Demonstrated ability to develop and maintain collaborative partnerships with stakeholders.
• Proficiency with Microsoft Office applications, including Word, Excel, and Access.
• Valid Washington State Driver's License or the ability to travel throughout the county in a timely manner.
• Ability to pass a post‑offer/pre‑hire Washington State Patrol background check.

Supplemental information

Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

King County’s vision, mission, and ACTIVATE values unite us

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person’s sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.

Benefits

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

NOTE:

Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.