Genomics Healthcare Inside Sales Representative, Central East US

Illumina; Central (LA); Hybrid; USD 63,000 - 94,000; Full time

Job summary

Illumina, a world leader in Genomics, seeks an Inside Sales Representative to position and sell genomic products across a defined region. You will engage new and existing customers, qualify opportunities, and collaborate with field-based colleagues to achieve revenue goals.

This role emphasizes scientific knowledge and lab experience with limited travel (about 10%). A BA/BS in Biology or Life Science is required; advanced degrees are preferred.

Qualifications

• 2-5 years of experience in a Life Science laboratory, Sales role, or a related field with customer-facing experience.
• Experience with strategic sales skills with proven ability to develop and grow key accounts is preferred.
• Conducts presentations effectively, professionally, and comfortably to customers/peers/management.
• Preferred knowledge of Next Generation Sequencing and Genotyping methods.
• Self-motivated to continue learning beyond initial onboarding within the role.
• Demonstrates a desire to be an effective collaborator within a team selling environment and a willingness to provide and seek feedback from teammates.
• Approaches tasks with urgency and plans, prioritizes, and manages time effectively.

Responsibilities

• Develops a strong understanding of Illumina’s technology and products and continues learning as Illumina’s product portfolio evolves.
• Establishes and executes on strategies for obtaining new customers and maintains/grows existing customer accounts in order to meet and exceed revenue goals.
• Makes outbound contact to existing and prospective customers to identify sales opportunities.
• Takes an analytical approach towards executing optimal solutions for an issue or opportunity.
• Demonstrates capability to present versatile and unique solutions during customer negotiations to establish mutually beneficial circumstances for the customer and Illumina.
• Has the ability to learn, change, and gain from each experience to become more effective in subsequent sales scenarios.
• Works effectively in a team environment to drive and create revenue opportunities.
• Manages customer relationships post-sale, including a strategy to develop long term business relationships.

Skills

Sales experience

Customer-facing

Genetics knowledge

Communication

Team collaboration

Education

B.A./B.S. Biology/Life Science or Genetics

Masters or Ph.D. in Biology/Genetics preferred

Job description

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Location Candidate must currently reside in San Diego, CA or within the district: Illinois, Indiana, Kentucky, Maryland, Michigan, Ohio, Virginia, West Virginia.

Summary

The Inside Sales Representative (ISR) is responsible for successfully positioning and selling company products professionally and creatively in a given geographical region. The job involves engaging and qualifying new and existing customers, positioning Illumina products in order to provide solutions to their projects and business needs, and partnering closely with other internal and field-based members of the sales team that are in pursuit of common sales goals. The ISR role is exciting and challenging as you have the opportunity to work with top academic institutions, research centers, and business organizations around the world utilizing your scientific knowledge and lab experience while selling products for the world leader in Genomics. The position is an internal sales position and requires minimal travel time (10%).

Key Responsibilities

• Develops a strong understanding of Illumina’s technology and products and continues learning as Illumina’s product portfolio evolves.
• Establishes and executes on strategies for obtaining new customers and maintains/grows existing customer accounts in order to meet and exceed revenue goals.
• Makes outbound contact to existing and prospective customers to identify sales opportunities.
• Takes an analytical approach towards executing optimal solutions for an issue or opportunity.
• Demonstrates capability to present versatile and unique solutions during customer negotiations in order to establish mutually beneficial circumstances for the customer and Illumina.
• Has the ability to learn, change, and gain from each experience to become more effective in subsequent sales scenarios.
• Works effectively in a team environment to drive and create revenue opportunities.
• Manages customer relationships post-sale, including a strategy to develop long term business relationships.

Requirements

• Basic Genetics and Molecular Biology foundation to allow for a better understanding of the broad variation of customer applications in order to uncover sales potential.
• 2-5 years of experience in a Life Science laboratory, Sales role, or a related field with customer-facing experience.
• Experience with strategic sales skills with proven ability to develop and grow key accounts is preferred.
• Conducts presentations effectively, professionally, and comfortably to customers/peers/management.
• Preferred knowledge of Next Generation Sequencing and Genotyping methods.
• Self-motivated to continue learning beyond initial onboarding within the role.
• A demonstrated desire to be an effective collaborator within a team selling environment and a willingness to provide and seek feedback from teammates.
• Strong desire to “win” and build customer relationships.
• Approaches tasks with urgency.
• Willingness to plan, prioritize, and manage time effectively.

Education

B.A. or B.S. Required, preferably in Biology / Life Science or Genetics Master’s or Ph.D. in Biology / Genetics preferred #LI-REMOTE

Compensation

The estimated base salary range for the Genomics Healthcare Inside Sales Representative, Central East US role based in the United States of America is: $62,900 - $94,300. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Placement depends on experience, skills, location, and internal equity. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package.

Benefits

We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

Company Culture

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics.

We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race.

We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility.

Equal Opportunity Statement

We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

Background Checks

Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws.

AI Prohibition

Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process.

Accessibility

If you require accommodation to complete the application or interview process, please contact [e-mail].

Legal and Compliance

To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

Mission Statement

The potential of genomics to change the world is unparalleled. At Illumina, we are leading the way. Our technology empowers researchers and clinicians globally to improve cancer treatments, change the course of diseases, protect the environment, and fight food insecurity.

Learn more about life at Illumina.

Scam Warning

All legitimate Illumina career opportunities are posted on the Illumina Careers website. Illumina will never ask candidates to pay fees, transfer money, purchase equipment, or provide banking information during the recruitment process. Illumina does not extend employment offers without a formal interview process. Official recruiting communications will come from authorized Illumina email addresses ([e-mail]). If you are unsure whether a communication is legitimate, please contact us at [Talent Acquisition Contact Email] before sharing any personal information. Thank you for helping us protect the integrity of the hiring process and your experience.