Generator Technician B

The Taylor Group Inc; Jacksonville (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/Prescription

Dental

Vision

Vacation

10 Holidays

401K

Life Insurance

Job summary

The Taylor Group Inc. is seeking experienced field service technicians to diagnose, repair, and service diesel and gas engines at customer sites in the Jacksonville area.

You will install assemblies, perform preventive maintenance, and coordinate on-site tasks with the Service Manager. The role requires strong diagnostic skills, access to your own tools, a valid driver's license, and the ability to work with customers in a professional manner.

Qualifications

• Requires strong troubleshooting and diagnostic skills.
• Must know how to use a multimeter.
• Must have own tools for field service.
• Good computer skills for service reporting and diagnostics.
• Ability to work with customers and peers in a professional manner.
• Valid driver’s license with clean driving record.

Responsibilities

• Consults with Service Manager to plan work and travel schedule, prioritizing customer needs.
• Diagnoses malfunctions, repairs/replaces parts, installs assemblies to keep machines operational.
• Provides tools/parts and arranges for on-site repair work at customer locations.
• Inspects/loads testing of machines to ensure proper functioning after repair.
• Completes paperwork (JSA, inspection reports, receipts) in a timely manner.
• Maintains service truck clean and organized, and participates in ongoing training.

Skills

Troubleshooting

Multimeter

Tools

Computer skills

Customer service

Driver's license

On-call rotation

Overnight travel

Education

High School diploma or GED

Job description

Job Details

Job Location: SSI-Jacksonville - Jacksonville, FL 32254Position Type: Full Time

Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians, SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works’ customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.

Duties/Responsibilities:

• Consults with Service Manager to plan effective work and travel schedule, giving priority to customer need, considering location of machine and availability of parts.
• Diagnoses malfunctions; repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls - to correct malfunctions and to keep machines in operating condition.
• Provides tools and parts and arranges for facilities to perform repair work (usually on customer premises).
• Inspects, operates, and tests machine upon initial delivery, at specified inspection intervals, and upon completion of any repair work to ensure proper functioning of equipment and its components.
• Reports to Service Manager such information as name of customer, description of machine, nature of malfunction, the time involved in working, driving, and waiting, mileage, etc. so that proper accounts can be charged, and proper billing can be made.
• Performs preventative maintenance service to generator sets to include changing engine fluids and filters, inspecting the gensets AC and DC systems, belts, hoses, exhaust systems, and other components. Responsible for load bank testing and testing automatic transfer switches. Responsible for filing the proper paperwork and checklist pertaining to each inspection.
• Strives to increase technical skills through attendance at company-sponsored vocational schools, annual training meetings of departmental personnel and reading of technical literature.
• Promotes and enhances company image by maintaining a neat, personal appearance and by keeping the service truck in a clean, polished, and orderly condition.
• Experienced or advanced servicemen are expected to serve as troubleshooters on recurring or unusual problems, conferring with Engineering, Manufacturing, and other service personnel to resolve.
• Experienced servicemen will be expected to train new servicemen or to supervise a team of servicemen in the assembling or servicing of large units or in a joint effort on large repair jobs.
• Must complete work orders and any job-related paperwork (i.e. JSA, inspection reports, cc receipts, etc) in a timely manner.
• All other duties as assigned.

QualificationsRequired Skills/Abilities:

• Job requires stooping, bending, climbing, and capability of lifting up to 50 pounds.
• Technical problem solving and trouble shooting skills.
• Must know how to use a multimeter.
• Must have own tools.
• Must have good computer skills.
• Work well with others and possess good people skills.
• Must have a professional attitude and be able to work with customers on a one-on-one basis.
• Valid driver’s license and good driving record to be insurable by corporate insurance carrier. Must be able to obtain at least a Class D Drivers License.
• Required on occasion to stay overnight at out of town locations.
• Required to be on call rotation 24/7 at times.

Education and Experience:

• High School graduate or GED.
• Must have experience with diesel and/or gas engines including servicing and repairing.
• Have some Electrical experience and general knowledge of wiring including reading Diagrams, installation and repair of electrical components and circuits. AC and DC
• Experience with Power Generation would be a plus.

Benefits:

• Medical/Prescription
• Dental
• Vision
• Vacation
• 10 Holidays
• 401K
• Life Insurance