Generator Service Technician, New Albany Services Team

Amazon Web Services (AWS); New Albany (OH); On-site; USD 52,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. is seeking a Generation Service Technician to support data center operations, focusing on identifying, Troubleshooting and repairing electrical generator systems and related engine mechanical failures.

You will be a technical expert and primary customer liaison, ensuring high-quality repairs and strong client communication. The role requires travel within a region, adherence to safety protocols, and collaboration with a cross-functional AWS team to maximize data center

Qualifications

• 2+ years of relevant work experience.
• Experience in relevant work.
• Can bend or twist the body into unusual positions while working.
• Can use hands to manipulate small wires and objects.
• Can walk on job sites in uneven terrain.
• Can work at heights and from ladders.

Responsibilities

• Adhere to and promote all company safety protocols, maintaining a clean, organized, and hazard-free work environment.
• Actively engage in accident prevention initiatives and contribute to ongoing safety improvement efforts to foster a culture of workplace safety
• Travel within an assigned region to designated sites and perform professional quality field service repairs consistent with company standards
• Keep Services Team Manager continually apprised of current priorities to assist in answering customer questions and problems when necessary
• Action requests for procurement of needed materials to perform assigned duties
• Document detailed, complete and correct descriptions of all repair operations performed
• Accurately record time, expenses, and mileage
• Lift up to 40 lbs; pushing and pulling a maximum force of 40 lbs
• Wear all Personal Protective Equipment (PPE) as required and provided by AWS
• Must have or be able to obtain and maintain a DOT Medical Card upon hiring.

Skills

2+ years experience

Relevant work experience

Flexible physical tasks

Hand-eye coordination

Work at heights

Ladder safety

Education

Bachelor's degree in Electrical/Mechanical Engineering or related field

Tools

Network design

Low voltage cabling

Job description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Generation Service Technician has safety, customer satisfaction, and business responsibilities within data center operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures. As both a technical expert and primary customer support liaison, the Generator Service Technician is responsible for maintaining consistent communication with clients to ensure an exceptional customer experience while maximizing data center availability. All necessary tools and equipment will be provided by AWS.

Key job responsibilities

• Adhere to and promote all company safety protocols, maintaining a clean, organized, and hazard-free work environment.
• Actively engage in accident prevention initiatives and contribute to ongoing safety improvement efforts to foster a culture of workplace safety
• Travel within an assigned region to designated sites and perform professional quality field service repairs consistent with company standards
• Keep Services Team Manager continually apprised of current priorities to assist in answering customer questions and problems when necessary
• Action requests for procurement of needed materials to perform assigned duties
• Document detailed, complete and correct descriptions of all repair operations performed
• Accurately record time, expenses, and mileage
• Lift up to 40 lbs; pushing and pulling a maximum force of 40 lbs
• Wear all Personal Protective Equipment (PPE) as required and provided by AWS
• Must have or be able to obtain and maintain a DOT Medical Card upon hiring.

About The Team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 2+ years of relevant work experience
• Experience in relevant work
• Can bend or twist the body into unusual positions while working
• Can use hands to manipulate small wires and objects
• Can walk on job sites in uneven terrain
• Can work at heights and from ladders

Preferred Qualifications

• 4+ years of data center engineering experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
• Experience in data center engineering
• Can perform physical tasks all day without becoming overly tired

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OH, New Albany - 37.64 - 65.91 USD hourly

Company

Amazon Data Services, Inc.

Job ID: A10534001