Generator Service Technician - Green Bay Area

Adams; Denmark (WI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Company vehicle

Paid manufacturer certification

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with company match

Paid PTO

Paid Holidays

EAP

Uniforms

Tool Co-Op: 50% reimbursement on tools

Employee referrals

Job summary

Adams, Inc. is seeking a Generator Service Technician to perform preventive maintenance, diagnostics, and repairs on standby generator systems for residential and light commercial use. You will focus on service work, not installations, supporting Generac, Kohler, and Briggs & Stratton brands.

You’ll travel to customer locations across Northeast Wisconsin, typically covering a large territory with a company-provided vehicle. Training and manufacturer certification opportunities are available.

Qualifications

• High School Diploma or GED required.
• 2+ years experience with combustion engines, motors or mechanical equipment.
• Strong mechanical aptitude and problem-solving ability.
• Ability to troubleshoot and work independently.
• Comfort with using iPad and mobile apps for service docs.
• Strong customer service and communication skills.

Responsibilities

• Perform scheduled maintenance and service on standby generator systems.
• Complete oil changes, filter replacements, battery inspections, and testing.
• Diagnose and troubleshoot mechanical, electrical, fuel, ignition and engine issues.
• Repair and replace defective components.
• Use manufacturer tools and service information to diagnose problems.
• Document service work and notes using an iPad.
• Manage multiple daily service calls, 5+ on average.
• Maintain vehicle, tools, and equipment inventory.

Skills

Mechanical aptitude

Troubleshooting

Customer service

Independent work

Communication skills

iPad / mobile apps

Education

High School Diploma or GED

Tools

ServiceTitan

iPad

Job description

Benefits:

• 401(k) matching
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Keep the Power On. Build a Career.

Are you mechanically inclined and enjoy solving problems? Do you have experience working on engines, motors, automotive systems, diesel equipment, HVAC equipment, agricultural equipment, or other mechanical systems?

Adams, Inc. is growing and seeking a Generator Service Technician to perform preventive maintenance, diagnostics, troubleshooting, and repairs on residential and light commercial standby generator systems. This position focuses on service work, not installations, supporting leading brands including Generac, Kohler, and Briggs & Stratton.

If you enjoy working independently, driving to customer locations, and fixing equipment that people depend on when the power goes out, we'd like to talk with you.

What You'll Do

• Perform scheduled maintenance and service on standby generator systems
• Complete oil changes, filter replacements, battery inspections, and performance testing
• Diagnose and troubleshoot mechanical, electrical, fuel, ignition, and engine-related issues
• Repair and replace defective components
• Utilize manufacturer diagnostic tools and service information to identify and correct equipment problems
• Complete electronic service documentation and customer notes using an iPad
• Manage multiple service appointments daily, often completing 5+ service calls per day
• Communicate findings and recommendations professionally with customers
• Maintain inventory and organization of company-provided vehicle, tools, and equipment
• Respond to emergency service requests as needed
• Participate in ongoing technical training and manufacturer certification programs
• Represent Adams, Inc. professionally at all customer locations

What Makes This Role Unique

This is a field-based position serving customers throughout Northeast Wisconsin and surrounding areas. Technicians may travel extensively throughout the day, covering a territory that extends approximately 200 miles from the Green Bay area.

A company vehicle is provided, and you'll potentially receive training and support to become certified through:

• Generac
• Kohler
• Briggs & Stratton

This is an excellent opportunity for someone looking to build a long-term career in power generation equipment and field service.

Required Qualifications

• High School Diploma or GED
• Valid driver's license with acceptable driving record
• 2+ years experience working with combustion engines, motors, or mechanical equipment
• Strong mechanical aptitude
• Ability to troubleshoot and solve technical problems independently
• Ability to comfortably use an iPad and mobile applications
• Strong customer service and communication skills
• Ability to work independently and manage a daily service schedule

Preferred Qualifications

• Generator service experience
• Automotive, diesel, small engine, agricultural equipment, industrial maintenance, electrical, or HVAC service experience
• Experience with ServiceTitan
• Manufacturer certifications from Generac, Kohler, Briggs & Stratton, or similar providers
• Technical or trade school education

Pay & Compensation

$28.00 - $34.00 per hour, depending on experience, technical ability, certifications, and overall qualifications. Opportunities exist for additional earnings through overtime and emergency service work.

Adams, Inc. offers a competitive benefits package designed to support our employees and their families, including:

• Company-provided service vehicle
• Paid manufacturer certification and technical training
• Career advancement opportunities
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• 401(k) Retirement Plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP)
• Company-provided uniforms
• Tool Co-Op Program:
  • 50% reimbursement on approved tools up to $500 annually
  • Partial stipend for approved work pants and rain gear
• Employee referral opportunities
• Stable, year-round employment with a growing company

Physical Requirements

• Frequently lift and carry up to 75 pounds
• Regular standing, walking, bending, climbing, kneeling, and reaching
• Ability to work indoors and outdoors in varying weather conditions
• Ability to safely operate tools, equipment, ladders, and testing devices

Why Adams, Inc?

At Adams, Inc., we're committed to providing exceptional service while creating career opportunities for talented technicians. We invest in our people through training, certifications, quality equipment, and a supportive team environment.

If you're mechanically minded, enjoy solving problems, and want a career path with growth potential.