Generator Service Technician

Aksa Power Generation USA; St. Louis (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

Aksa Power Generation USA in St. Louis is seeking a detail-oriented Generator Service Technician to join our team. You will perform assembly, start-up, maintenance and service on generators before and after rental, and prepare secondhand units for sale.

You will follow service trainings and quality policies, diagnose malfunctions, complete forms, and install equipment regionally. The role requires physical ability and strong problem-solving and communication skills.

Qualifications

• Minimum 3 years of experience in generator service.
• Technical education in electrical, mechanical, mechatronics or engineering.
• Generator service training or basic generator training.
• Ability to lift up to 75 lbs and perform physically demanding tasks.
• Strong verbal and written communication with good problem-solving skills.

Responsibilities

• Assemble, start-up, maintain and service generators before and after rental.
• Perform maintenance on secondhand generator groups and prepare them for sale.
• Follow service technician trainings, quality policy and work orders.
• Diagnose malfunctions and provide timely resolution.
• Document workmanship and materials; notify management of defects.
• Provide installation in destination region and support maintenance activities.
• Record customer requests and ensure accurate service forms are signed.

Skills

Problem solving

Troubleshooting

Communication skills

Physical endurance

Education

Technical school or university in electrical/mechanics/mechatronics/engineering

Tools

Generator service training

Job description

Aksa Power Generation USA is seeking a highly motivated and detail-oriented Generator Service Technician to join our team in St. Louis.

The main aim of the job is to perform assembly, failure response, start-up, periodical maintenance and service generators before and after rental. To do the necessary maintenance of secondhand groups and to complete the technical preparation for these products to be ready for sale.

Responsibilities to include:

• To work in accordance with service technician trainings, quality policy and service department work orders.
• To intervene and resolve malfunction notification reported to that role in a timely manner.
• To carry out appraisal studies of second-hand groups and the preparation for sale.
• To complete the pre-organization preparation studies for periodical projects. To provide installation in the destination region (inner city and out of town), to support maintenance-repair activities throughout the organization period.
• To carry out the maintenance on time, error-free and appropriate, depending on the periodic maintenance program given to that role, and inform the customer about the operation of the device and the work done.
• Keeping complete records of workmanship and materials installed.
• To make preparations by adhering to the service instructions, to make up for the lack of tools and materials, if any, and notify manager of any defective devices or tools.
• Filling out the service information form and periodic maintenance form and having the customer sign it.
• Elimination of generator engine malfunctions, performing engine revision processes in customer area or workshops in line with incoming requests.
• Recording customer requests, complaints and notifying them to the service chief/service manager. To make revisions of electrical equipment and systems.
• Identifying and recording nonconformities during service delivery.
• Be able to lift and move up to 75lbs, and must be able to lift 50lbs continuously.
• Good verbal, reading, writing and comprehension skills.
• Ability to solve practical problems and deal with a variety of concrete variables where only limited standardization exists.

You must have a minimum of 3 years of experience and attended a technical school or university studying electrical, mechanics, mechatronics or engineering, generator service training/ basic generator training.