Generator Field Technician (Commercial, LV/MV Electrical, Data Center. Facilities Management)

PowerSecure, Inc.; Cicero (IL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Vacation and PTO

Tuition Reimbursement

Job summary

PowerSecure, Inc. is seeking a Service Technician for Commercial Generators in the Cicero, IL area. The role focuses on maintenance and repair of generator and power distribution equipment, with customer-facing technical support on operations and maintenance aspects.

The candidate should have multiple years of field experience, strong electrical troubleshooting skills, and the ability to work independently at client sites, while mentoring less experienced technicians as needed.

Qualifications

• High School diploma or GED is required or equivalent field experience.
• Experience servicing generator systems and power distribution equipment.
• Ability to read schematics and wiring diagrams for diagnostics.
• Excellent verbal and written communication skills, customer-facing.
• Willingness to travel to customer sites and work in various environments.

Responsibilities

• Daily travel with independent work structure.
• Provide 24x7 on-call service as required, unless on PTO.
• Perform preventative maintenance on contracted equipment and on-call repairs.
• Coordinate and manage on-site subcontractors as necessary.
• Maintain and safeguard company-issued tools and equipment.

Skills

Field service experience

Electrical troubleshooting

Customer communication

On-site work readiness

Mentoring others

Education

High School diploma or GED

Tools

Volvo engines

PSI engines

Woodward controls

Beckwith controls

PLC equipment

Job description

Are you experienced in Commercial Generators, Low/Medium Voltage Switchgear, or Battery Storage Equipment? At PowerSecure, we invest in your future with continuous training and multiple levels of technician advancement. Whether you're just starting out or looking to take the next step, we're here to help you reach your goals.

Service Technician - Commercial Generators

Summary

Responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment. Additionally, this position is responsible for technical support to customers on operational or maintenance aspects.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum Qualifications

• Level II Technician requires three years of field experience servicing generator systems with some experience on 500kw+, proficient
• Level III Technician requires six years of field experience servicing generator systems with extensive experience on 500KW+, proficient with preventative maintenance, paralleling switch gear, ATS repairs, controller retrofits and Loadbanking equipment. with preventative maintenance, retrofitting basic controls, minor ATS repairs and loadbanking equipment
• Level IV Technician requires ten years of field experience servicing generator systems of all sizes and applications, expert in preventative maintenance, paralleling switch gear, retrofitting advanced controls and Loadbanking equipment.
• Ability of performing triennial maintenance, engine diagnostics, fuel system priming and replacing failed engine components.
• All Candidates need a High School diploma or GED equivalent, related military experience or equivalent field experience.
• Expert in major engine repairs, able to diagnose a wide variety on various applications. Experienced with Volvo and PSI engines.
• Operational and functional understanding of Automatic Transfer Systems, able to troubleshoot and repair with minimal direction.
• Expert troubleshooting skills, no return call outs for work performed. Can be dispatched to any call with help from our Product Support team.
• Expert at reading or dissecting schematics and wiring diagrams to diagnose most electrical issues. Well versed with Woodward, Beckwith, and PLC equipment in an advanced electric controls environment.
• Ability to read and interpret technical instructions, safety manuals, service manuals and policies and procedures.
• Must observe all safety standards.
• Mentor Mid to High level techs as requested.

Knowledge, Skills And Abilities

• Ability to deal with customers where tact may be required to maintain continuing harmonious relationships.
• Computer fluent, with specific attention to ERP systems, email and Microsoft Office products.
• Maintain professional appearance on the job.
• Proven reasoning abilities and sound judgment.
• Must possess excellent verbal and written communication skills.
• Able to express commitment to PSS, its customers, and its employees.
• Process oriented, with demonstrated attention to detail.
• Delivering on-time results to support PSS's business goals.
• Teamwork oriented with collaborative style.

Supervisory Responsibilities

No Supervisory Responsibilities.

Essential Functions

• Daily travel with independent work structure.
• Provide 24x7 "on-call" services as required unless on PTO or Off Call.
• Maintain and safeguard company issued equipment, tools, and instruments.
• Battery installations and replacements.
• Perform required preventative maintenance service to equipment under contract as scheduled.
• Customer contact and interface.
• Communicate availability status to corporate office.
• Protect company proprietary information, manuals, and records.
• Use of electronic and electrical test equipment as necessary.
• Coordinate and manage all on-site subcontractors hired by PSS as necessary.
• Maintain company vehicle in safe and operational condition.
• Ensure that work is performed to PSS standards.
• Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately.
• Provide technical support to customers upon request.
• Maintain Technical documentation for study and/or review.
• Willing and able to attend training as company deems necessary.
• Own and maintain personal set of mechanical tools.
• Cross train in other areas as needed.

Physical Demands

• Tasks require the regular and, at times, sustained performance of moderately physically demanding work. Physical Activity: 85% physical activity required on customer site working with equipment, 15% form completion, email, other administrative tasks and completing technical support activities by way of telephone and computer communication.
• May involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-75 pounds).
• Frequently required to stand, walk, and sit. Occasionally required to use hands, to finger, handle or feel, reach with hands and arms.
• Combination of climbing and balancing to include climbing ladders, stooping, kneeling, crouching, and crawling.
• Must have the physical ability to wear Personal Protective Equipment (PPE), including but not limited to Protective Glasses, Protective Gloves, and Protective Footwear as required.
• Specific vision abilities required: close vision, distance vision, color vision, depth perception and ability to adjust focus. Must be able to read computer screens, paper documents, equipment.
• Ability to perceive and discriminate sounds, depth, texture, and visual cues or signals.
• Up to 10 consecutive hours driving heavy duty truck.
• May be required to work long and unpredictable hours.
• Some tasks require the ability to communicate orally and hear others speaking.
• Must be able to pass pre-employment screening that includes background check, drug testing and MVR clearance.

Work Environment

• Work is 85%+ in an outdoor environment in all types of weather.
• The environment is varied since the performance of the essential duties is at customer sites.
• Must be willing to travel out of market/state up to 25% of the time.
• Requires exposure to adverse environmental conditions such as temperature and noise extremes, vibrations, machinery, hazardous materials, confined spaces, traffic hazards, and various chemicals.

About Us

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers.

We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:

• Medical, dental, vision and life insurance coverage
• Competitive pay and a matching 401 (k) plan
• Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days)
• Flexible spending accounts/Health savings account
• Wellness Incentive Programs
• Employee Referral Program
• Tuition Reimbursement

PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. This position is not open to third-party recruiters.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.