Generator Field Service Technician

Integrated Power Services; Thornton Township (IL); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

PTO

401k match

Bonus incentives

Tuition reimbursement

Medical, Dental and Vision plans

Employee Assistance Program (EAP)

Job summary

Integrated Power Services (IPS) is seeking a Generator Technician to perform preventative maintenance, troubleshooting, repairs, and on-call emergency service on standby generators. Travel in local counties is required in a company service vehicle, with the ability to replace batteries, belts, hoses, filters, and tune-up engines.

Responsibilities include repairing various generator brands, conducting inspections and load bank tests, and writing clear service reports.

Qualifications

• Must have high school diploma or GED and 3+ years’ experience in repair/maintenance of generator systems (8kW–2800 kW).
• Graduation from a technical school in generators, diesel, power gen, electric power, relay or substation tech is preferred.
• Ability to perform high-quality work timely and efficiently.
• Strong communication, enthusiastic attitude, and customer service focus are required.
• Satisfactory driving record with ability to obtain DOT medical certification.

Responsibilities

• Perform repairs and services on all makes and models of generator sets.
• Inspections, repairs, services, and start-up load bank test requirements on equipment.
• Troubleshooting equipment and servicing generator components including alternators, wiring harnesses, safety devices, and battery systems.
• Apply engine technical skills in inspection, disassembly, failure analysis, assembly, and performance tests.
• Identify problems and root causes through troubleshooting and inspection of parts.

Education

High school diploma or GED

Technical school graduate (generators, diesel, power gen, electric power)

Tools

Mechanical aptitude

Good communication skills

Customer service skills

Job description

Why IPS?

If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally. Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work—if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us!

Benefits

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

Pay Details

$28.00 - $35.00 per hour

Responsibilities & Expectations

This position will do preventative maintenance service, troubleshooting, repairs, and emergency service on stand‑by generators. This includes the ability to replace batteries, chargers, belts, hoses, filters, tune‑up engines (gasoline and diesel), and assist with radiator replacement.

• Perform repairs and services on all makes and models of generator sets
• Inspections, repairs, services, and start‑up load bank test requirements on equipment
• Troubleshooting equipment and servicing generator components, including alternators, wiring harnesses, safety devices, shutdown switches, and battery systems
• Apply proper engine technical skills in inspection, disassembly, failure analysis, assembly, diagnosis, and engine operating performance tests
• Identify the problem and cause of failure through logical troubleshooting steps, determine corrective action through inspection of failed parts
• Repair and troubleshooting engines such as Kohler, Cummins, Detroit Diesel, John Deere, MTU, and Volvo
• Communicate all information to customers in an accurate, factual manner
• Deliver exceptional customer service to internal and external customers
• Ensure the work scope has been performed and the unit is operational
• Write clear and concise service reports
• Must have the ability to operate in a constant state of alertness and in a safe manner
• Must be able to travel, in a company service vehicle, throughout the local counties
• Must be able to be on‑call for emergency services
• Responsible for vehicle safety maintenance
• Maintain assigned vehicle inventory and able to travel throughout the local counties

Qualifications And Competencies

• High school diploma or general education degree (GED) and minimum 3 years’ experience in the repair and maintenance of generator systems, from 8kW to 2800 kW preferred, or equivalent combination of education and experience
• Graduation from a Technical school is desired, including generators, diesel, power gen, electric power, relay or substation technology, etc.
• Must have the ability to perform high‑quality work in a timely and efficient manner
• Good communication skills, an enthusiastic attitude, and great customer service skills are a must
• Must have a satisfactory driving record with the ability to obtain a DOT medical certification.
• Must be able to respond to emergency service calls as needed
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence
• Mechanical aptitude required

Physical Requirements

• Ability to lift, push, pull, and carry items up to 75 lbs. in weight
• Must be able to pass a fit‑for‑duty physical exam
• Ability to stand, stoop, kneel, and bend for prolonged periods of time
• Ability to perform manual labor for up to 12 or more hours per day
• Acute hearing and a strong field of vision
• Ability to work in demanding physical and inclement weather conditions

You’ll thrive at IPS if you…

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast‑paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are

At IPS, we’re committed to empowering you to make a meaningful impact. As the industry's leading and fastest‑growing service provider, IPS offers single‑source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 40,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission‑critical operations.

When you join IPS, you’re joining a team that’s revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You’ll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug‑free workplace. Candidates for this position are required to complete a pre‑employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.