Generalist, Talent & Culture

Universal Studios Hollywood; California; Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Paid leave

Tuition reimbursement

Discounts and perks

Job summary

NBCUniversal in California is seeking an HR Business Partner to provide candid counsel and support to Supervisors, Managers, and hourly Team Members, with emphasis on employee relations and T&C activities across client groups.

You will liaise with Talent Acquisition, Payroll, Benefits, and Labor Relations to resolve issues, coordinate processes, and champion an inclusive culture within a fast-paced theme park environment.

Qualifications

• Bachelor’s degree in HR, IR, Business or related field.
• 2+ years HR experience in a large-scale, fast-paced environment.
• Working knowledge of employee relations, staffing and payroll.
• Exceptional communication skills, both verbal and written.
• Strong organizational skills with ability to handle multiple priorities.
• Ability to adapt in a fast-paced environment.
• Experience delivering high-quality HR services.
• Ability to coach Supervisors/Managers through difficult issues.
• Knowledge of data analysis and reporting.

Responsibilities

• Provide HR counsel and support to Supervisors/Managers and hourly Team Members with emphasis on employee relations.
• Investigate workplace situations including harassment, discrimination, and policy violations.
• Support terminations and disciplinary actions; coach for fair and consistent outcomes.
• Advise managers on employee relations and performance issues; review performance; ensure fair coaching.
• Partner with Labor Relations to ensure compliance with collective bargaining agreements and grievances.
• Attend special projects, meetings; support HR processes and communications.
• Advise on benefits, payroll questions, policy interpretations, and EAP issues; assist with onboarding plans and intern programs.

Skills

Communication skills

Organizational skills

Adaptability

Coaching capability

Independent worker"

Education

Bachelor’s degree in Human Resources, Industrial Relations, Business Management, or related field

Tools

MS Excel

MS Word

PowerPoint

SAP HRIS

Job description

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

Job Summary

Provides HR counsel and support to Supervisors/Managers and hourly Team Members, with heavy emphasis on maintaining positive employee relations. Supports the execution of Talent & Culture (T&C) activities related to reporting, communication, analysis, placement, and training for assigned client group(s). Serves as a liaison with other T&C departments including Talent Acquisition, Talent Development, Organizational Development, Payroll, Benefits, Team Member Central, Compensation and Labor Relations to manage and resolve issues as well as assist with T&C process coordination. Represents self as ‘face of T&C’ to Team Members in operational areas.

• Consults with managers and supervisors regarding Team Member discipline and performance issues. Investigates workplace situations, including claims of harassment, discrimination, and policy violations. Supports decision making related to terminations and other forms of discipline. Ensures that corrective Team Member coaching and counseling are handled in a fair and consistent manner
• Provides support to Team Members by interacting and communicating with guests and Team Members in the parks, visiting break rooms and Lead offices to promote positive relations and seek out potential issues.
• Provide advice to managers and supervisors regarding employee relations and performance issues. Review and approve performance reviews, employee counseling, performance plans and other disciplinary actions. Ensure that corrective Team Member coaching and counseling is handled in a fair and consistent manner by leaders.
• Partner with Labor Relations to ensure compliance with collective bargaining agreements and to assist in resolving grievances.
• Attends a variety of special project, operational and HR staff meetings.
• Provides advice and consultation for front-line hourly Team Members regarding benefits, payroll questions, policy interpretations, and EAP issues. Provides direction for internal transfer and career path direction including on-boarding plans, Intern programs, seasonal supervisor offers, and related follow-up paperwork
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

Supervisory Responsibility

• Individual Contributor

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

Basic Requirements

• Bachelor’s degree in Human Resources, Industrial Relations, Business Management, or related field required
• 2+ years Human Resources experience in a large-scale fast paced HR environment preferred; or equivalent combination of education and experience.
• Working knowledge of employee relations, staffing and payroll required.
• Exceptional communication skills, both verbal and written
• Solid organizational skills, ability to handle multiple priorities
• Ability to flex & adapt in a fast-paced, constantly changing environment
• Demonstrated ability to deliver high quality HR services
• Ability to objectively coach Supervisors/Managers and Team Members through difficult and emotional issues
• Ability to research and analyze various types of data and information
• Independent, self-starter, requiring minimal day-to-day task supervision
• Professional, confident demeanor
• Base knowledge of company policies & practice
• Thorough knowledge of MS Excel, Word and PowerPoint, experience with an HRIS (i.e., SAP) preferred
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

Hybrid

This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,000 - $85,000

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].