Generalist - Human Resource Operations Team - Educations Services Center

Cherry Creek School District; Colorado; On-site; USD 42,000 - 64,000; Full time

Job summary

Cherry Creek School District is seeking a Human Resources Generalist to manage daily HR functions, including pay, benefits, and leave, with minimal supervision. The role involves applying district policies, regulations, and guidelines while delivering high-quality customer service across employee relations, talent management, and operations.

The position supports total rewards and requires discretion, regulatory knowledge, and strong communication skills to partner with administrators, staff,

Qualifications

• Criminal background check and fingerprinting required.
• Associate's degree in business or equivalent with relevant experience.
• Two years of administrative/HR/payroll experience or similar.
• Ability to work independently and contribute to diversity and inclusion.
• Knowledge of federal/state/local employment laws and compensation basics.

Responsibilities

• Process daily HR tasks including compensation, benefits, and leave administration.
• Handle employee inquiries and provide customer service to staff and administrators.
• Support employee relations, operations, total rewards, and talent management activities.
• Assist and participate in union negotiations and disciplinary actions as directed.
• Maintain accurate data and generate reports for compliance (EEOC, CDE, etc.).

Skills

Communication

Customer service

Discretion

Problem solving

Teamwork

Time management

Education

Associate's degree in business

Bachelor’s degree in human resource management

HR certifications (SHRM-CP/SCP or PHR/SPHR)

Tools

Microsoft Office

Oracle HR system

Job description

Job Title

Human Resources Generalist

FLSA Exemption Status

Non-Exempt

Classification Group

Staff Support

Supervising Position

Director or designee

Pay Plan

Educational Support Personnel

Pay Range

Range 12

Last Updated

09.2026

Pay Information

Pay Information

Benefits Information

Benefits Information

JOB SUMMARY

Under minimal direct supervision, run the daily functions of the Human Resources (HR) Department, including administering pay, benefits, and leave, enforcing District policies and practices, and providing customer service. Work requires the use of discretion and creativity within limits of theory and principles of the profession, the department’s goals, law and regulations, and the District’s policies and guidelines. Judgment is used in the adaptation and skilled application of guidelines to solve the full range of problems related to the assignment. Assignments include Employee Relations, Operations, Total Rewards and Talent Management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The subsequent duties outline the fundamental operations of the position and exemplify the nature of the tasks carried out. They do not encompass a comprehensive inventory of the obligations and responsibilities fulfilled in this role. The approximation of frequencies and time allocation percentages are flexible and subject to the requirements of the organization.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Shared Job Task Across HR Teams

1. Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. Frequency: Daily; Percentage of Time: 10%
2. Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff. Execute the department’s standard of customer service. Frequency: Daily; Percentage of Time: 10%
3. Fill in for other HR Generalists in their absence and utilize skills learned during required team cross-training. Frequency: Monthly; Percentage of Time: 5%
4. Develop, propose, and implement procedural changes as legal requirements and policies change. Frequency: Annually; Percentage of Time: 5%
5. Perform other duties as assigned or requested. Frequency: Daily; Percentage of Time: 5%

TOTAL: 35%

Employee Relations Assignment Job Duties

1. Accurately process additional compensation, certified horizontal advancements, unemployment, verification of employment, 110 retirement forms, employee evaluations, negotiations files, and investigation documentation. Frequency: Daily; Percentage of Time: 30%
2. Accurately communicate procedures and guidance pertaining to additional compensation and guidebook and negotiated agreement policies to applicants, staff, managers/supervisors, and administrators. Assist in the development and implementation of more efficient practices. Frequency: Daily; Percentage of Time: 15%
3. Support employee disciplinary meetings, terminations, and investigations as directed. Frequency: Weekly; Percentage of Time: 10%
4. Assist and participate in union negotiations as directed. Frequency: Weekly; Percentage of Time: 10%

TOTAL: 65%

Operations Assignment Job Duties

1. Accurately and promptly process all postings, offers, portability submissions, new hire records, wage and salary placement, transfers, assignment changes, and separations. Monitor employee compensation and adjust when needed. Ensure appropriate licensure and endorsement for new hires, transfers and assignment changes, and substitute short term assignments. Approve or deny reviewed substitute applications, reference assessment and hire those eligible to move forward, enter all short-term sub assignments/revisions in substitute system, process any substitute pay and teacher leave adjustment requests monthly. Frequency: Daily; Percentage of Time: 35%
2. Review and adjust data to ensure accuracy of various reports, including but not limited to: Colorado Department of Education (CDE), Equal Employment Opportunity Commission (EEOC), etc. Frequency: Daily; Percentage of Time: 15%
3. Accurately communicate procedures and guidance pertaining to employment and assignment status to applicants, staff, managers/supervisors, and administrators. Assist in the development and implementation of more efficient practices. Frequency: Daily; Percentage of Time: 10%
4. Develop, propose, and implement procedural changes as legal requirements and policies change. Frequency: Annually; Percentage of Time: 5%

TOTAL: 65%

Total Rewards Assignment Job Duties

1. Support the new hire, status change, and open enrollment processes in a variety of tasks including but not limited to: evaluating benefit enrollments and changes; participating in benefit education sessions; and guiding employees on available benefit offerings. Frequency: Daily; Percentage of Time: 20%
2. Accurately oversee, approve, maintain, and monitor Family Medical Leave Act (FMLA) leave of absence applications, supporting leave documentation, leave balances, leave of absence pay, long term disability, life insurance, and supplemental benefit claims related to leave of absence. Coordinate the distribution of sick leave bank hours for employees on extended FMLA leave and conduct leave of absence (LOA) information sessions for employees. Frequency: Daily; Percentage of Time: 20%
3. Accurately calculate and ensure that employees on LOA are paid accurately and accurate employee benefit deductions are being applied. Frequency: Daily; Percentage of Time: 15%
4. Accurately communicate procedures and guidance pertaining to benefit and leave of absence information to applicants, staff, managers/supervisors, and administrators. Assist in the development and implementation of more efficient practices. Frequency: Daily; Percentage of Time: 10%

TOTAL: 65%

Talent Management Assignment Job Duties

1. Accurately communicate Talent Management procedures and information to applicants, employees, school and department staff, university and community partners, and other stakeholders. Respond to routine inquiries, coordinate follow-up, and refer complex or sensitive matters to appropriate Talent Management staff. Frequency: Daily; Percentage of Time: 20%
2. Support Talent Management recruitment, educator pathway, and volunteer initiatives by coordinating applicant, participant, and volunteer information; maintaining records and tracking tools; preparing materials; assisting with recruitment events and educator pathway activities; and supporting Give Back Cherry Creek by contacting potential volunteers, connecting volunteers with schools and departments, and communicating available training opportunities. Frequency: Daily; Percentage of Time: 20%
3. Compile, maintain, and report Talent Management data related to recruitment, hiring, educator pathways, onboarding, retention, and other employee lifecycle initiatives. Review information for accuracy and prepare routine reports to support Talent Management planning and decision-making. Frequency: Daily; Percentage of Time: 15%
4. Accurately and promptly process student teachers and unpaid interns, including completing required Oracle transactions, maintaining assignment information and records, coordinating necessary documentation, and processing separations at the end of each student teaching or unpaid internship assignment. Frequency: Biannually; Percentage of Time: 10%

TOTAL: 65%

REPORTING RELATIONSHIPS

This job has no direct supervisory responsibilities.

MINIMUM QUALIFICATIONS

The minimum prerequisites of formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other criteria that a candidate must fulfill to be considered for a position. It is essential that certifications, licenses, endorsements, designations, and trainings are fulfilled, valid, and not expired.

• Criminal background check and fingerprinting required
• Associate's degree in business or equivalent combination of relevant experience, certifications, and trainings
• Two (2) years of administrative assistant/clerical experience, human resources, accounting, accounts payable, accounts receivable, banking/loan servicing, bookkeeping, or payroll experience
• Willingness to contribute to cultural diversity for educational enrichment
• Basic knowledge of typical office equipment such as telephones, copiers, fax machines, email, etc.
• Basic knowledge of federal, state, and local employment laws and statutes
• Basic knowledge of compensation administration and position classification
• Basic knowledge of human resources operations, processes, and software
• Basic knowledge of employee relations and talent management
• Basic knowledge of Microsoft Office
• Advanced problem-solving skills
• Advanced organizational skills and attention to detail
• Advanced verbal and written communication skills
• Advanced recordkeeping skills
• Advanced interpersonal relations and teamwork skills
• Ability to work independently and collaboratively with others
• Ability to use tact and sensitivity in dealing with others at various levels within an organization
• Ability to adapt to shifting priorities, demands, and timelines
• Ability to achieve thoroughness and accuracy when accomplishing a task
• Ability to maintain confidentiality in all aspects of the job
• Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment, and report unsafe conditions to the appropriate administrator
• Ability to promote and follow the Board of Education policies, District policies, and building and department procedures, protocols, and guidelines

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

The physical demands, mental functions, cognitive capacities, and work environment factors required to perform a position’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work location is subject to change to meet the requirements of the organization
• Light work strength level (lifting or carrying up to 25 pounds)
• Primarily works indoors
• Typically a quiet noise level
• Frequent standing and walking
• Frequent bending and reaching
• Occasional lifting, pulling, and pushing
• Manual dexterity to operate a computer keyboard
• Repetitive motions
• Close, distance, color, and peripheral vision
• Visual concentration, depth perception, and ability to adjust focus
• Eye/hand coordination
• Speaking and hearing
• Concentrated reading/writing/mathematics
• May occasionally be exposed to outdoor weather conditions
• Normal office environment
• Normal school district environment

DESIRED QUALIFICATIONS

Formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other qualifications relevant to the position that are strongly preferred but not mandatory for a candidate to be considered.

• Experience working in the public sector, specifically public education
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
• Racially conscious and culturally competent with the skill, will, capacity, and knowledge to commit to a culture of continuous improvement
• Bachelor’s degree in human resource management
• Three (3) years of experience in human resources, benefits, banking, accounting, payroll, an office manager role reporting to a school principal, or human resources administrative assistant experience
• Society for Human Resource Management Certified Professional (SHRM-CP) certification/Society for Human Resource Management Senior Certified Professional (SHRM-SCP) certification and/or Professional in Human Resources (PHR) certification/Senior Professional in Human Resources (SPHR) certification