General Theatre Staff- Waukee~ The Palms Theatres & IMAX

Fridley Theatres; Waukee (IA); On-site; USD 12,000 - 21,000; Part time

Job summary

Fridley Theatres in Iowa is seeking friendly, dependable team members for part-time and seasonal roles such as Box Office Attendant, Concession Attendant, Ticket Taker, or Usher. No experience is required; applicants 16 years and older are welcome.

Flexible scheduling may include evenings, weekends, and holidays. Join a team-oriented environment where you will greet guests, sell tickets and concessions, handle cash, and ensure clean, comfortable theatres for every show.

Qualifications

• Must be at least 16 years of age.
• Friendly, positive attitude with commitment to excellent customer service.
• Ability to work well in a team and follow instructions.
• Dependability, punctuality, and willingness to learn.
• Basic math skills and ability to handle cash transactions.
• Effective communication with guests, coworkers, and management.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet guests in a friendly, welcoming, and professional manner.
• Provide excellent customer service and assist guests with questions or concerns.
• Sell movie tickets and concession items using point-of-sale systems.
• Prepare and serve concession items while following food safety and cleanliness standards.
• Accurately handle cash, process payments, and provide change.
• Check tickets and assist guests in locating their auditoriums.
• Clean and prepare auditoriums between showtimes to ensure a comfortable guest experience.
• Maintain cleanliness and organization throughout the theatre, including concession areas, lobby, restrooms, and auditoriums.
• Assist with opening and closing duties, including cleaning and restocking supplies.
• Work collaboratively with team members and follow directions from theatre management.
• Perform other duties as assigned to support daily theatre operations.

Skills

Customer service

Team player

Dependability

Punctuality

Basic math

Communication skills

Willingness to learn

Flexible scheduling

Job description

Position Overview

Fridley Theatres is looking for friendly, dependable, and enthusiastic individuals to join our team! Our General Theatre Staff members play an important role in creating a welcoming and enjoyable moviegoing experience for every guest.

Positions may include Box Office Attendant, Concession Attendant, Ticket Taker, and Usher. We are looking for team members who enjoy working with the public, provide excellent customer service, work well with others, and are willing to learn.

No previous experience is required! We welcome applicants ages 16 and older, including students looking for their first job.

Part-time and seasonal opportunities are available. Flexible scheduling may be offered based on business needs, with evening, weekend, and holiday availability often required.

Essential Duties and Responsibilities

Responsibilities may include, but are not limited to:

• Greet guests in a friendly, welcoming, and professional manner.
• Provide excellent customer service and assist guests with questions or concerns.
• Sell movie tickets and concession items using point-of-sale systems.
• Prepare and serve concession items while following food safety and cleanliness standards.
• Accurately handle cash, process payments, and provide change.
• Check tickets and assist guests in locating their auditoriums.
• Clean and prepare auditoriums between showtimes to ensure a comfortable guest experience.
• Maintain cleanliness and organization throughout the theatre, including concession areas, lobby, restrooms, and auditoriums.
• Assist with opening and closing duties, including cleaning and restocking supplies.
• Work collaboratively with team members and follow directions from theatre management.
• Perform other duties as assigned to support daily theatre operations.

Minimum Qualifications

• Must be at least 16 years of age.
• Possess a friendly, positive attitude and a commitment to excellent customer service.
• Ability to work effectively as part of a team and follow instructions.
• Demonstrate dependability, punctuality, and a willingness to learn.
• Possess basic math skills and the ability to accurately handle cash transactions.
• Ability to communicate effectively with guests, coworkers, and management.
• Availability to work evenings, weekends, and holidays based on scheduling needs.

Physical Requirements

• Ability to stand and/or walk for extended periods throughout a scheduled shift.
• Ability to lift and carry up to 35 pounds, depending on assigned duties.
• Ability to perform routine cleaning, bending, reaching, and other physical activities associated with theatre operations.

Reasonable accommodations may be provided to qualified individuals with disabilities to perform the essential functions of the position.

Join Our Team!

Whether you're looking for your first job, a flexible schedule, or an opportunity to grow, Fridley Theatres offers a fun, team-oriented environment where you can help create memorable moviegoing experiences for our guests.