General Store Associate

Schulte Restaurant Group; Michigan; Hybrid; USD 17,000 - 22,000; Part time

Job summary

Schulte Companies operates The Inn at Stonecliffe and seeks a General Store Associate to deliver friendly service and accurate transactions in a fast-paced environment. You will greet guests, take orders, and assist with beverage service and stock management.

Qualified candidates have a high school diploma or GED, retail or customer service training is a plus, and strong communication skills. The role requires standing for extended periods and flexibility for various shifts.

Qualifications

• Basic knowledge of retail sales principles and customer service practices.
• Strong communication and interpersonal skills.
• Ability to operate a cash register and handle transactions accurately.

Responsibilities

• Warmly greet customers as they enter and thank them when they exit, informing them about specials or new items, answering questions, and accepting orders and payments.
• Take orders with attention to details (coffee blends, dairy and sugar ratios).
• Prepare and serve beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks.
• Abide by all state, federal and corporate liquor regulations regarding serving alcoholic beverages to minors and intoxicated guests.
• Assist with bicycle rental operations and merchandise stocking.

Skills

Customer service

Cash handling

POS knowledge

Multitasking

Communication

Education

High school diploma or GED

Retail training a plus

Tools

POS systems

Computer basics

Job description

Requisition Number

SMAC-56535

Job Description

The Inn at Stonecliffeis seeking a dynamic, service-orientedGeneral Store Associateto join our team!Schulte Companiesis an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you?When you joinSchulte Companies,you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people!Schulte Companiesprovides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

• Work Today, Get Paid today, withDaily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company:Schulte Companiesis a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Warmly greet customers as they enter and thank them when they exit, informing them about specials or new items, answering questions, and accepting orders and payments.
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverage to minors and intoxicated guests.
• Assist with the Bicycle rental operations
• Responding to and resolving customer concerns or complaints
• Monitor and take inventory regularly to compile orders based on par levels or needs.
• Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact/storage area.
• MonitorPARlevels for all food items to ensure proper levels.
• Accurately input orders into the POS system, ensuring correct pricing and item selection.
• Ensure all transactions are completed accurately, issuing receipts and handling any discrepancies promptly.
• Assist in stocking shelves, rotating inventory, and maintaining proper merchandising standards.
• Support the team in opening and closing procedures, including restocking, cleaning, and organizing the store.
• Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.
• Assist with End of month inventories.
• Ensure uniform and personal appearance are clean and professional.
• Perform other duties as assigned by the management or supervisors.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent(GED) preferred
• Additional training in retail, customer service, or sales is a plus but not required

KNOWLEDGE, SKILLS AND ABILITIES

• Basic knowledge of retail sales principles and customer service practices
• Strong communication and interpersonal skills
• Ability to operate a cash register and handle transactions accurately
• Knowledge of point-of-sale (POS) systems and basic computer use
• Ability to work in a fast-paced environment and multitask effectively
• Strong problem-solving skills and attention to detail
• Ability to stand for extended periods and lift up to [X] lbs (e.g., 25--50 lbs)
• Team player with a positive attitude and willingness to learn
• Ability to follow directions and store procedures accurately
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Companiesis an Equal Opportunity Employer.

Location

The Inn at StoneCliffe-21148

Position Type

Part-time

Compensation Range

TBD

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