General Shop Mechanic

Thompson Machinery; Tupelo (MS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

World-class CAT training

Tool Purchase Assistance

Tuition Reimbursement

Annual boot stipend

Incentive Bonus Program

Paid Veteran holiday

Training and Development programs

Uniforms and cleaning services

Job summary

Thompson Machinery is hiring a General Shop Mechanic in Tupelo, MS. This role focuses on setup, repair, diagnostics, maintenance, and installation of parts on Caterpillar diesel-powered construction equipment. You will work largely independently, report to a Service Shop Manager, and serve customers in shop settings. The position requires hands-on diesel equipment experience, a valid driver's license, and a commitment to safety and quality.

Qualifications

• High school diploma or equivalent required.
• Two+ years of hands-on diesel equipment/truck engine experience preferred.
• Must be able to work five days with overtime and occasional weekends.
• Must own a complete set of basic mechanical hand tools.
• Strong communication, professionalism and customer-service focus.

Responsibilities

• Read and interpret technical instructions, service & safety manuals, and company policies.
• Work with mechanical, hydraulic, and electrical schematics; use test equipment.
• Provide high-quality repair service, respond to customer needs promptly and safely.

Skills

Excellent communication skills

Customer service mindset

Analytical problem-solving

Sense of urgency/self-motivation

Read and interpret manuals

Professionalism & adaptability

Education

High school diploma or equivalent

Tools

Basic hand tools set

Job description

General Shop Mechanic

ABOUT US

Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1948. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

WHAT WILL YOU DO

The General Mechanic/Service Shop Technician position is responsible for set up, repair, service, diagnostics, preventive maintenance, and installation of replacement parts on Caterpillar diesel powered construction equipment. This is a skilled technician position working largely independently or with guidance from service mentors. The General Mechanic/Service Shop Technician reports to a Service Shop Manager and serves customers located in company service shops.

Responsibilities

• The General Mechanic/Service Shop Technician should be able to read and interpret technical instruction, service and safety manuals, company policies and procedures.
• Works with mechanical, hydraulic, and electric/electronic schematics and wiring diagrams; and demonstrates proficiency in the use of test equipment.
• The position is responsible for high quality repair service on equipment and engines, responding to customer needs in a positive, safe, and timely manner, and ensuring maximum value for work performed.

WHAT WE EXPECT YOU

We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.

Basic Qualifications

• Diesel engine, construction equipment and/or truck engine training through accredited technical schools or relevant military experience preferred. High school diploma or equivalent required.
• Two or more years of previous hands-on equipment and/or engine experience, diagnostics and troubleshooting experience working diesel powered construction equipment or truck engines.
• Able to work standard five-day work schedules, including daily overtime, and occasional weekend hours as required.
• Must possess a complete set of basic mechanical hand tools, including drives, sockets, and wrenches.
• Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
• Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful.
• Excellent communication skills.
• Demonstrate technical knowledge of construction equipment and/or engine mechanical failures.
• Demonstrated analytical problem-solving skills.
• Possess and maintain a current, valid state driver's license. CDL may be required for some field positions.

WHAT'S IN IT FOR YOU

At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors.

The Basics

• Various medical plan options, including a no-cost option
• Vision and dental insurance
• Employer-paid short-term and long-term disability insurance
• Employer-paid basic life insurance
• 401k matching
• Profit Sharing
• 8 paid holidays annually
• Initially up to 15 days of Paid Time Off annually with increase after five years of service
• Employee Assistance Program (EAP)

What Sets Us Apart

• Competitive pay
• Exposure to world-class CAT training and development
• Tuition Reimbursement
• Tool Purchase Assistance to buy high-quality tools at deep discounts
• Annual stipend toward the purchase of work boots
• Company Incentive Bonus Program
• Paid Veteran holiday annually to all service members
• Training and Development programs
• Work uniforms and professional cleaning services
• Financial Wellness programs

Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background.

Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.