General Shop Mechanic

Thompson Machinery; Memphis (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

CAT training and development

Tuition reimbursement

Tool purchase assistance

Work boots stipend

Company incentive bonus program

Paid Veteran holiday

Job summary

Thompson Machinery is hiring a General Shop Mechanic for Construction in Tennessee. The role involves setting up, repairing and servicing Caterpillar diesel equipment in company service shops, with guidance from mentors and reports to a Service Shop Manager.

You should have 2+ years of hands-on experience, diesel/truck engine familiarity, a valid license and willingness to work overtime, including occasional weekends. Thompson Machinery offers a strong benefits package and training opportunities.

Qualifications

• Diesel engine or truck engine experience required.
• 2+ years hands-on equipment/engine experience.
• Valid driver's license; CDL may be required for some roles.
• Ability to work five days with overtime and some weekend hours.
• Strong communication and customer service focus.
• Ability to read manuals and interpret schematics.

Responsibilities

• Read and interpret technical instructions, service and safety manuals.
• Repair, service, diagnose, and perform preventive maintenance on Caterpillar diesel equipment.
• Work with mechanical, hydraulic, and electrical schematics and use test equipment.
• Provide high-quality repair service in a safe, timely manner in service shops.

Skills

Diagnostics

Troubleshooting

Communication

Customer service

Safety consciousness

Education

High school diploma

Technical school training

Military experience (relevant)

Tools

Basic hand tools

Job description

General Shop Mechanic - Construction

ABOUT US

Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

WHAT WILL YOU DO

The General Mechanic/Service Shop Technician position is responsible for set up, repair, service, diagnostics, preventive maintenance, and installation of replacement parts on Caterpillar diesel powered construction equipment. This is a skilled technician position working largely independently or with guidance from service mentors. The General Mechanic/Service Shop Technician reports to a Service Shop Manager and serves customers located in company service shops.

Responsibilities:

• The General Mechanic/Service Shop Technician should be able to read and interpret technical instruction, service and safety manuals, company policies and procedures.
• Works with mechanical, hydraulic, and electric/electronic schematics and wiring diagrams; and demonstrates proficiency in the use of test equipment.
• The position is responsible for high quality repair service on equipment and engines, responding to customer needs in a positive, safe, and timely manner, and ensuring maximum value for work performed.

WHAT WE EXPECT YOU

We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.

Basic Qualifications:

• Diesel engine, construction equipment and/or truck engine training through accredited technical schools or relevant military experience preferred. High school diploma or equivalent required.
• Two or more years of previous hands-on equipment and/or engine experience, diagnostics and troubleshooting experience working diesel powered construction equipment or truck engines.
• Able to work standard five-day work schedules, including daily overtime, and occasional weekend hours as required.
• Must possess a complete set of basic mechanical hand tools, including drives, sockets, and wrenches.
• Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
• Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful.
• Excellent communication skills.
• Demonstrate technical knowledge of construction equipment and/or engine mechanical failures.
• Demonstrated analytical problem-solving skills.
• Possess and maintain a current, valid state driver's license. CDL may be required for some field positions.

WHAT'S IN IT FOR YOU

At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors.

The Basics

• Various medical plan options, including a no-cost option
• Vision and dental insurance
• Employer-paid short-term and long-term disability insurance
• Employer-paid basic life insurance
• 401k matching
• Profit Sharing
• 8 paid holidays annually
• Initially up to 15 days of Paid Time Off annually with increase after five years of service
• Employee Assistance Program (EAP)

What Sets Us Apart

• Competitive pay
• Exposure to world-class CAT training and development
• Tuition Reimbursement
• Tool Purchase Assistance to buy high-quality tools at deep discounts
• Annual stipend toward the purchase of work boots
• Company Incentive Bonus Program
• Paid Veteran holiday annually to all service members
• Training and Development programs
• Work uniforms and professional cleaning services
• Financial Wellness programs

Thompson Machinery offers competitive salaries and a complete benefits package.

Compensation for this position will be commensurate with the candidate's experience and background.

Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.