General Service Technician

106 Team Car Care West, LLC (US); Palatine (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401K match

Biweekly bonuses

Career advancement

DailyPay

Tools provided

Employee discount

Referral bonuses

Fleet referral bonuses

Medical benefits

PerkSpot discounts

PTO after 180 days

Spot bonuses

Uniforms provided

Job summary

Jiffy Lube is seeking a General Service Technician in Palatine, IL. This entry-level role offers hands-on training and certification through our program, with a focus on delivering exceptional guest experiences and high-quality vehicle service.

You will join a team that values teamwork, safety, and continuous learning, with benefits including a 401K with company match, daily pay options, health insurance, and paid uniforms. Weekend hours may apply as part of a flexible schedule.

Qualifications

• Must have at least 3 months of customer facing experience (i.e. retail, food service, hospitality).
• Ability to read and interpret safety rules and operating instructions.
• Effective communication with guests and teammates.
• Physical ability to stand for extended periods and lift up to 50 pounds.

Responsibilities

• Provide quality service to guests and maintain high standards of guest care.
• Communicate clearly with guests about vehicle needs and updates.
• Keep the service center clean and presentable.
• Mentor junior and mid-level technicians.
• Perform basic vehicle inspections and maintenance tasks.
• Document all work performed and report safety issues.

Skills

Customer service

Teamwork

Job description

General Service Technician

Location: 866 E Dundee Road Palatine, IL 60067

Compensation: $15.40 - $15.64

Worker Type: Employee

Time Type: Full time

Job Description

Embark on a rewarding career journey with us today as a General Service Technician!

Full-Service Rewards

• 401K plan w/ company match
• Biweekly Bonus Incentives (upon certification)
• Career advancement opportunities
• DailyPay
• Do not need to pay for tools
• Employee Discount
• Employee Referral Bonuses
• Fleet Referral Bonuses
• Medical/dental/vision insurance benefits
• PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc.
• PTO after 180 days
• Spot bonuses through our internal rewards program
• Uniforms paid for and laundered

Gear Up for Your Role

As a General Service Technician (GST), you'll begin your journey in an entry-level position. Your primary responsibilities will involve professionally servicing our guests' vehicles to ensure top-notch quality work and exceptional guest experience. Through our esteemed training program, you'll receive certification and expertise in all the services we offer, setting you up for success in your role.

How You Will Drive Success

• Promote teamwork to deliver on time and accurate guest care during all operating hours
• Demonstrate excellent guest service, which includes providing clear communication and feedback about guest vehicles
• Ensure that the service center is clean and presentable
• Provide guidance and mentoring to junior and mid-level automotive technicians
• Checking and communicating oil level to other teammates
• Ensure tire pressure for proper inflation
• Inspect and refill fluid levels as necessary
• Complete vehicle inspection
• Install a new oil drain plug and a new oil filter
• Clean and lubricate fittings as needed
• Document all work performed on the repair order
• Report any safety issues immediately to management
• Maintain strict adherence to company policy on vehicle care and operation
• Perform various manual tasks for extended periods, including light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Under the Hood – What You’ll Need

• Must have at least 3 months of customer facing experience (i.e. retail, food service, hospitality, etc.)
• Must be at least 18 years of age and legally authorized to work in the U.S. without company sponsorship, now or in the future
• Previous experience is preferred but not requiredAbility to read and interpret documents such as safety rules, operating instructions, and procedure manuals
• Effective communication skills to interact with guests and teammates.
• Strong work ethic with a positive attitude; independently motivated, dependable, and a team player
• Demonstrates responsibility, attention to detail, and the ability to follow procedures, identify problems, and make sound decisions
• Physically able to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting
• Willingness to work in varying temperatures, loud environments, and around exhaust fumes
• Availability to work a flexible schedule, including weekends and some holidays
• Commitment to adhering to all safety protocols and company policies.
• Perform other duties as assigned

Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.

Build Your Future with a Jiffy Lube® Career