General Service Technician

MFA Oil Company; Ozark (MO); On-site; USD 32,000 - 46,000; Full time

Job summary

Big O Tires Store - Lake Ozark, located at 1819 Bagnell Dam Blvd in Lake Ozark, Missouri, is looking for a General Service Technician. MFA Petroleum Company operates this Big O Tires franchise and is an Equal Opportunity/Drug-Free Employer.

Responsibilities include oil changes, tire rotation/balancing, fluid checks, and customer-focused service. The role requires physical stamina, ability to work outdoors, and adherence to PPE policies.

Qualifications

• Minimum age 17 with parental consent or older.
• Ability to learn and use technical materials.
• Ability to operate a computer and basic office equipment.
• Valid driver’s license and safe driving record.
• Legal authorization to work in the United States.

Responsibilities

• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels.
• Unload tires and other merchandise and supplies from transport trucks.
• Inspect disposed tires for adjustment and proper storage or disposal.
• Clean facilities, tools, and equipment and stock shelves.
• Provide fast and friendly customer service and explain benefits of services and products.

Skills

Customer service

Mechanical aptitude

Learning ability

Communication skills

Education

High school diploma or GED

Job description

Big O Tires Store - Lake Ozark, 1819 Bagnell Dam Blvd, Lake Ozark, Missouri, United States of America

Job Description

Posted Monday, August 3, 2026 at 5:00 AM

Overview

Big O General Service Techniciansperform service and installation activities associated with store products and services in an accurate and timely manner.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights
• Unload tires and other merchandise and supplies from transport trucks and warehouse deliveries.
• Inspect disposed tires for adjustment and properly store or dispose of tires
• Clean facilities, tools, and equipment and stock shelves
• Consistently and courteously greet and thank each customer and provide fast and friendly customer service
• Promote sales through explaining benefits of service and products to customers
• Perform all necessary sales duties per company policy and procedure; including, but not limited to proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandise
• Maintain internal and external store appearance to comply with Big O Tires standards
• Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areas
• Timely complete daily Today’s Class Technician and other required training
• Keep supervisor informed of any maintenance problems and/or any issues that need attention
• Assist in the proper training of new employees as needed
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

• 17 years of age (with parental consent) or older
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Ability to safely operate automatic and manual transmission vehicles
• Ability to exchange accurate information with customers
• Ability and willingness to work with hazardous materials
• Ability to consistently work in outdoor weather conditions
• Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
• Valid driver’s license
• Vision, hearing, speech, and the ability to detect odors
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing up to 75 pounds
• Availability to work holidays, weekends, and after regular business hours as needed
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet company requirements including successful pre-employment screenings
• Legal authorization to work in the United States of America
• Ability to obtain Current Motor Vehicle Inspection license within 6 months of eligibility (for Missouri based stores)

Preferred Skills

• High school diploma or GED equivalent
• Ability to work both independently and in a team environment
• Ability to work at a fast pace

ABOUT MFA PETROLEUM COMPANY

MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas.

MFA Oil supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. MFA Oil also operates BluSphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor.

BENEFITS

Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options.

OUR CULTURE

The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.

• Put Customers First
• Respect Everyone - Demonstrate high regard or show special attention to customers, coworkers, vendors... everyone you come in contact with.
• Provide Excellent Service - Go the extra mile to ensure our customers are happy and satisfied with our products and services.
• Deliver on Your Promises - Do what you say you are going to do, when you say you are going to do it. Every time.
• Give Your Best - Always give your best effort and seek to improve every day.
• Never Settle - Settling can lead to compromising on effort and quality of work. Find a way forward and don't settle for "It can't be done."
• Work Passionately - Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.
• Lead by Example
• Do the Right Thing - When we let honesty and integrity be our guide, we will always be headed in the right direction.
• Take Ownership - Each of us must be accountable for ourselves, our colleagues, our customers and our company.
• Act with Empathy - When we recognize and understand each other's challenges, we communicate better and grow stronger as a team.

GROWTH & DEVELOPMENT

We believe there's always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.

Big O Tires Store - Lake Ozark, 1819 Bagnell Dam Blvd, Lake Ozark, Missouri, United States of America