General Service & Quality Control Technician

rpmautocenter

Irwindale (CA)

On-site

USD 45,760 - 56,160

Full time

14 days+

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Benefits offered by this job

401(k)

Employee discount

Health insurance

Paid training

Tuition reimbursement

Job summary

RPM Auto Center in Irwindale is seeking an automotive technician to perform a wide range of repairs and maintenance with a focus on quality and customer satisfaction.

You will work with the shop team on tasks from suspension to brakes, using your mechanical knowledge to complete service requests. The role requires reading/writing English, basic math, and a valid US driver's license, with a 50 lb lift capability.

Qualifications

Basic automotive repair skills such as changing a tire or oil.
Ability to read and write English in print and on a computer.
Ability to perform basic counting and math.
Must have a valid US Driver's License and be able to drive with passengers.
Ability to lift 50 lbs and perform physical shop tasks.

Responsibilities

Perform a wide range of automotive repairs and maintenance tasks including suspension, tire service, alignments, brakes, and general fluids.
Provide exceptional customer service by addressing concerns and ensuring satisfaction.
Utilize mechanical knowledge to complete service requests.
Collaborate with technicians and team members to ensure timely completion.
Adhere to dealership standards for quality and safety.

Skills

Customer service

Mechanical skills

Reading & writing English

Math basics

Teamwork

Physical fitness

Tools

Hand tools

Shop equipment

Job description

Job Responsibilities and Duties

Primary Responsibilities

Ensure a great customer experience by performing the shops Quality Control Inspection process.
Perform a wide range of automotive repairs and maintenance tasks, including suspension work, tire service, alignments, brake service, general fluid services and auto estimating.
Provide exceptional customer service by addressing customer concerns and ensuring their satisfaction.
Utilize mechanical knowledge and expertise to efficiently complete service requests.
Collaborate with other technicians and team members to ensure timely completion of work.
Adhere to dealership standards and guidelines for quality and safety.

Secondary Responsibilities and Qualifications

Driving Company van to pick up parts and shuttle customers as needed.
Completing Specific Services and Repairs on customer’s vehicles with excellence and precision as directed by Shop Foreman or Manager to assist with service levels.
Basic knowledge of passenger automobiles in order to identify components in engine compartment and undercarriage for the purpose of checking repairs.
Skilled in basic automotive repair skills such as how to change a tire, or how to change oil.
Ability to get into and out of a vehicle without assistance, including ability to operate/drive a vehicle.
Must possess a valid US Driver's License and ability to drive with passengers.
Ability to lift 50 lbs without assistance.
Ability to perform physical maneuvers for various tasks in the shop, such as sweeping, pushing a floor cleaning machine, reaching high and low with hands/arms, and other full body movements as needed to complete job.
Skilled and able to interact with customers in a professional manner for the purpose of answering general customer questions in person and completing shuttle rides.
Skilled and able to read/write English on a computer and on paper.
Skilled and able to perform basic counting and math.
Ability to perform major and fine motor skill movements in the process of using various tools and techniques for the purpose of repairing and servicing vehicles.