General Sales Manager - Nashville
O'Steen Volvo
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Benefits offered by this job
Job summary
O'Steen Automotive Group is seeking a high-energy General Sales Manager (GSM) to lead the Chrysler Dodge Jeep Ram sales operation in Nashville, GA. This hands-on leader will desk deals, coach a team, and build a high-performing culture focused on profitability and customer experience.
The GSM will manage New and Pre-Owned Vehicle and F&I departments, set aggressive targets, and drive showroom performance with a front-line leadership approach."
Qualifications
- Proven automotive dealership sales management experience.
- Strong hands-on ability to desk deals, structure trades, and close.
- Demonstrated success in increasing sales volume and gross profit.
- Proven ability to recruit, train, motivate, and develop sales teams.
- Experience with inventory management, pricing, and market analysis.
Responsibilities
- Lead and oversee daily sales operations for O'Steen Chrysler Dodge Jeep Ram.
- Drive new and pre-owned vehicle sales volume and gross profit.
- Maintain a strong showroom floor presence and coach the team.
- Oversee internet leads, CRM processes, and speed-to-lead standards.
- Develop sales managers and professionals into high-performing closers.
- Create a culture of urgency, accountability, and teamwork.
Skills
Tools
Job description
Nashville, Georgia
O'Steen Automotive Group is searching for a high-energy, results-driven Automotive General Sales Manager (GSM) to lead sales operations at O'Steen Chrysler Dodge Jeep Ram in Nashville, Georgia!
This isn't an opportunity for someone who wants to sit behind a desk, review reports, and hope the numbers improve.
We're looking for a hands-on leader who knows how to SELL, COACH, MOTIVATE, and WIN!
We want a GSM who can desk a deal, structure a trade, maximize gross profit, coach a salesperson, develop sales managers, manage inventory, and CLOSE BUSINESS!
The right candidate will bring the experience, drive, accountability, and positive energy needed to take our Chrysler, Dodge, Jeep, Ram, and pre-owned sales operations to the next level.
O'Steen Automotive Group - Voted Best Place to Work Two Years in a Row!
As General Sales Manager, you will be responsible for driving the performance, profitability, and day-to-day success of our New Vehicle, Pre-Owned Vehicle, and F&I departments at O'Steen CDJR in Nashville, GA.
You'll work closely with dealership leadership and O'Steen Automotive Group's executive team to develop winning sales strategies, strengthen processes, increase profitability, and create a high-performing sales culture.
But this role is about more than managing numbers.
You should be comfortable stepping onto the showroom floor, sitting down with a customer, working a pencil, structuring a deal, overcoming objections, and helping your team close the sale.
You should know how to turn opportunities into appointments, appointments into showroom visits, and showroom visits into SOLD customers!
Whether it's selling a new Ram truck, helping a customer find the perfect Jeep, or maximizing a pre-owned vehicle opportunity, we want a leader who understands the business and knows how to get deals done.
We want a leader who doesn't just expect results but knows how to teach the team to achieve them.
- Lead and oversee daily sales operations for O'Steen Chrysler Dodge Jeep Ram.
- Drive new and pre-owned vehicle sales volume, gross profit, market share, and overall departmental profitability.
- Maintain a strong, visible presence on the showroom floor.
- Actively desk deals, structure trades, negotiate transactions, and assist with closing opportunities.
- Establish clear sales goals, daily activity expectations, and performance standards.
- Monitor sales KPIs, closing percentages, appointment performance, and overall sales productivity.
- Lead daily sales meetings, one-on-one coaching sessions, and ongoing sales training.
- Develop sales managers and sales professionals into confident, high-performing closers.
- Create a culture of urgency, accountability, teamwork, and continuous improvement.
- Drive performance across Chrysler, Dodge, Jeep, Ram, and pre-owned vehicle sales.
- Oversee new and pre-owned inventory management, pricing strategies, and vehicle merchandising.
- Monitor inventory aging, turn rates, market conditions, and vehicle profitability.
- Work closely with the Used Vehicle Manager to evaluate trades, appraisals, and vehicle acquisition opportunities.
- Maximize front-end gross profit while maintaining competitive pricing and an exceptional customer experience.
- Partner with F&I leadership to improve PVR, product penetration, finance opportunities, and overall deal profitability.
- Analyze sales performance and identify opportunities to increase volume and gross profit.
- Understand truck, SUV, and pre-owned vehicle market trends and use that knowledge to drive inventory and sales strategies.
- Ensure every customer receives an exceptional, professional, and transparent buying experience.
- Maintain strong CSI performance and a positive online reputation.
- Oversee internet lead management, CRM accountability, speed-to-lead, appointment setting, and follow-up processes.
- Ensure the team consistently executes dealership sales processes and customer communication standards.
- Step in when needed to resolve customer concerns, overcome objections, and save deals.
- Build lasting customer relationships that drive repeat and referral business.
- Create an environment where customers feel confident choosing O'Steen CDJR for their automotive needs.
- Recruit, train, coach, and retain talented sales professionals and managers.
- Hold team members accountable for performance, productivity, and customer experience.
- Identify opportunities for improvement and implement actionable coaching plans.
- Recognize wins, celebrate success, and create an environment where employees are motivated to perform.
- Lead by example with professionalism, enthusiasm, integrity, and a strong work ethic.
- Develop future leaders and build a team that takes pride in winning together.
We're looking for someone who brings energy into the building every single day!
Someone who knows what's happening on the showroom floor, understands the deals being worked, and is ready to jump in when the team needs help.
Someone who understands that selling cars is a people business-and that developing great salespeople is just as important as closing the next deal.
Someone who can push for results while building a culture where employees feel supported, challenged, and motivated to succeed.
We don't want someone who simply manages the sales department. We want someone who LEADS it!
Can you desk a deal and maximize gross without losing the customer?
Can you take a struggling salesperson and turn them into a consistent producer?
Can you coach a sales manager to become a stronger leader and closer?
Can you look at a trade and recognize an opportunity?
Can you turn an internet lead into a showroom appointment and a sold vehicle?
Can you manage inventory, aging, pricing, and profitability?
Can you hold your team accountable while keeping morale and energy high?
Can you step into a difficult negotiation and help close the deal?
Can you build excitement around our Chrysler, Dodge, Jeep, and Ram lineup?
Can you walk into a dealership every morning and set the pace for success?
If your answer is YES, we want to meet you!
Required/Preferred Experience:
- Proven automotive dealership sales management experience.
- Previous experience as a General Sales Manager, Sales Manager, Used Vehicle Manager, or similar leadership position.
- Demonstrated success in increasing sales volume, gross profit, closing percentages, and overall dealership performance.
- Strong hands-on experience desking deals, structuring trades, and closing sales.
- Proven ability to recruit, train, motivate, and develop high-performing sales teams.
- Strong understanding of new and pre-owned vehicle operations.
- Experience with inventory management, vehicle appraisals, pricing, and market analysis.
- Solid understanding of F&I operations, PVR, and dealership profitability.
- Experience managing internet leads, CRM processes, and sales performance metrics.
- Ability to interpret sales reports and financial performance indicators.
- Chrysler, Dodge, Jeep, Ram, or Stellantis dealership experience preferred.
- Experience with VinSolutions and Dealertrack is a plus.
- Excellent leadership, communication, organizational, and problem-solving skills.
- Valid driver's license and acceptable driving record.
At O'Steen Automotive Group, we believe great dealerships are built by great people.
We're a family-owned, growing automotive organization committed to developing our teams, delivering exceptional customer experiences, and creating opportunities for long-term success.
Proudly Voted Best Place to Work Two Years in a Row!
Our Nashville dealership represents four iconic American automotive brands-Chrysler, Dodge, Jeep, and Ram-and we're looking for a General Sales Manager who is excited to strengthen our sales operations, develop our people, and take performance to the next level.
We believe in leading from the front, celebrating success, holding ourselves accountable, and working together to WIN!
For the right leader, this is an opportunity to make a real impact, build a winning sales team, and grow with an established automotive group that values hard work, leadership, and results.
At O'Steen, you're not just joining a dealership. You're joining a TEAM!
O'Steen Automotive Group offers a competitive compensation package based on experience and proven performance, with opportunities for substantial performance-based earnings.
Benefits may include:
- Competitive base compensation
- Aggressive performance-based bonuses
- Medical, dental, and vision insurance
- 401(k)
- Paid time off
- Company vehicle or vehicle allowance, where applicable
- Employee vehicle benefits
- Ongoing professional development and OEM training
- Career advancement opportunities within a growing automotive group
- Supportive leadership and a people-first culture
We believe strong performance deserves strong rewards!
If you're a high-energy, hands-on automotive sales leader who knows how to desk deals, develop people, drive profitability, and build a winning culture, we want to hear from you!
We're looking for someone who isn't afraid to roll up their sleeves, lead from the front, and make things happen.
Bring your leadership. Bring your experience. Bring your drive.
Nashville, Georgia
O'Steen Automotive Group - One Team. One Mission. One Standard.
ONLY AT O'STEEN - WHERE WE'RE HERE TO MAKE YOU SMILE!
Must be able to pass Background test/ Drug screening.
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