General Sales Manager at Capitol Ford

Capitol Ford; San Jose (CA); On-site; USD 84,000 - 300,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

Career development

Job summary

Capitol Ford, a top Ford store, seeks a General Sales Manager to lead the dealership's sales department and drive DGDS processes. You will hire, coach, and oversee both new and used vehicles, ensuring high CSI and profitability while mentoring managers and staff.

The role requires strong finance know-how, DMV compliance, and a proven track record of achieving sales targets. A lucrative commission structure is included, aligned with experience and results.

Qualifications

• Minimum 3 years of automotive General Sales Manager experience.
• Proven track record leading a high-performing dealership sales team and achieving sales, gross, CSI, and profitability goals.
• Strong experience overseeing both new and used vehicle sales operations.
• Strong Finance experience and understanding of dealership F&I operations.
• Strong background leveraging technology and driving DGDS processes.
• DMV Check required.

Responsibilities

• Hire, motivate and monitor the performance of the team.
• Coach sales team to maximize guest satisfaction.
• Lead all sales activities and maintain product knowledge.
• Ensure high Customer Satisfaction scores and analyze metrics for improvements.
• Conduct daily/weekly sales training for Online and Product Specialists.
• Mentor sales reps on standard methodologies for improving performance.
• Ensure proper follow up of all guests by developing and monitoring DGDS tools.
• Achieve forecasted goals and objectives for dealership.

Skills

Leadership

Dealership operations

Sales management

F&I experience

DGDS processes

DMV compliance

Tools

DGDS tools

Job description

Are you looking for an exciting career with one of the Top 100 Ford stores in the nation? DGDS vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for talented service professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. There is a reason why Capitol Ford is one of the top 100 Ford stores in the nation and has been selling over 3,000 Mustangs, F-150's, new and used vehicles annually.

As a General Sales Manager, you will be responsible for the successful operation of the sales department at the dealership by leading the team and following DGDS processes.

What you'll be working on:

• Hire, motivate and monitor the performance of the team
• Coach sales team to maximize guest satisfaction
• Lead all sales activities and maintain an experienced level of product knowledge
• Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
• Conduct daily and weekly sales training meetings for Online and Product Specialists
• Mentor new and experienced sales reps on standard methodologies for improving performance
• Ensure proper follow up of all guests by developing, implementing, and monitoring our DGDS tools
• Achieve forecasted goals and objectives for dealership

What you need to bring to the table:

• Minimum 3 years of automotive General Sales Manager experience required
• Proven track record of successfully leading a high-performing dealership sales team and achieving sales, gross, CSI, and profitability goals
• Strong experience overseeing both new and used vehicle sales operations
• Proven experience hiring, training, developing, and leading Sales Managers and sales teams
• Strong Finance experience and understanding of dealership F&I operations
• Strong background in leveraging technology and driving DGDS processes
• Experience in Used Vehicle management preferred
• Represent the DGDS Core Values of Integrity, Caring, Performance, and Efficiency
• DMV Check required

Salary: $84,000-$300,000+ annually

• Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics.

Industry Leading Benefits:

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

More about DGDG:

The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 16 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, best-in-class dealership experience.

DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart.

"Be happy" is much more than a slogan. It is a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we would be happy if you joined us!

DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• www.dgdg.com/privacy-policy/