General Merchandise Team Leader

Target; Brandywine (MD); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

Target in Brandywine, MD is seeking a General Merchandise Team Leader to drive guest experience and store operations. You will lead hourly team members, manage daily tasks, and ensure pricing, signage, stock and planogram execution align with store priorities.

As a GM Team Leader you will coach teammates, monitor performance, and collaborate with leaders to deliver on sales goals while maintaining a welcoming, efficient shopping environment for guests.

Qualifications

• Experience delivering guest experience commitments consistently.
• Strong retail operations knowledge and inventory management.
• Ability to coach and develop hourly team members.

Responsibilities

• Deliver guest experience commitments and maintain a welcoming environment.
• Assign tasks to team members and manage daily/weekly workloads.
• Oversee stock, pricing, signing, merchandising, and displays.
• Lead and coach hourly teammates to achieve store goals.
• Collaborate with leaders to drive store performance and guest satisfaction.
• Ensure operational procedures support inventory accuracy and store profitability.
• Support fulfillment and back-room organization as needed.

Skills

Guest service

Leadership

Operations

Inventory management

Pricing & promotions

Job description

The starting pay range for this position per hour is $25.00 - $27.00. The full pay range for this position per hour is $25.00 - $42.50 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT GENERAL MERCHANDISE

Experts of operations, process and efficiency who enable a consistent experience for our guests. Teams in General Merchandise (GM) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop - replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom. The GM teams also execute inbound, outbound, and fulfillment responsibilities.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with the skills and experience of:

• Guest service fundamentals and experience building a guest-first culture on your team
• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency
• Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent
• Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader

As a General Merchandise Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
• Ensures every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience
• With your direct leaders guidance, lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including receiving products, merchandising, signing, setting and updating merchandise salesfloor displays, sampling, restocking shelves, organizing backrooms, and price change for GM areas
• With guidance from your direct leader, educate your team on how operational procedures, such as setting up and organizing merchandise, managing product accuracy and stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability
• Help assess reporting to identify gaps in GM processes and assist to develop a plan to resolve for your direct leader to review and approve
• Be an expert of operations, accuracy, process and efficiency
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader
• With your direct leader's guidance, help establish clear goals and expectations and hold team members accountable to expectations
• With your direct leader's guidance, help with efficient delivery to our guests by leading pick, pack and ship fulfillment work accurately (if applicable) and assess reporting in fulfillment to identify gaps and assist to develop a plan
• Help enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor while prioritizing guest experience. Collaborate with all teams and leaders (including closing team) to identify key priorities and ensure the store is guest ready in ali