General Merchandise Manager

Ridley’s Family Markets; Casper (WY); On-site; USD 50,000 - 85,000; Full time

Job summary

Ridley’s Family Markets in Casper, WY is seeking an experienced General Manager for the GM Department. You will lead planning, organization, and direction of department activities, cost out materials, and develop training and coaching programs for staff.

The role requires prior GM experience, strong math and merchandising skills, and the ability to lift up to 50 lbs. You will collaborate with other department managers to maximize store sales and ensure accurate records and safe operations.

Qualifications

• Must have previous GM experience.
• Ability to lift up to 50 lbs.
• Basic math skills for money, weights, measurements.
• Ability to read safety rules and manuals.
• Forklift/pallet jack certification may be required.

Responsibilities

• Exhibit and develop maximum customer relations through friendly and courteous behavior.
• Promote morale within department and store with open communication.
• Maintain good relations with other department managers to improve sales.
• Plan development and growth of department personnel through training and coaching.
• Organize planning, direction, and execution of GM Department activities.
• Cost out all materials to determine proper retails.
• Plan aggressive merchandising programs to increase sales.
• Maintain department labor and inventory within budgets and guidelines.
• Ensure department security in compliance with policy.
• Coordinate with other departments for smooth flow of products and service.
• Maintain adequate department records.

Skills

Customer relations

Leadership

Communication

MS Excel

MS Word

Basic math

Inventory planning

Tools

MS Excel

MS Word

Forklift operation

Pallet jack

Job description

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity. The requirements listed below are representative of the knowledge, skill and/or ability required. Possible ‘Reasonable Accommodations’ will be researched to determine if any are available to enable individuals with disabilities to perform any essential job duties.

1. Exhibit and develop maximum customer relations through friendly and courteous behavior.


2. Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.


3. Maintain good working relationships with other department managers with the objective of improving sales storewide.


4. At all times remember that our success will be dependent upon our ability to work together.


5. Comply with all company policies, programs and directives as specified in the Code of Conduct.


6. Provide professional examples for other store team members to follow.


7. Organize the planning, organization, and direction of the activities of the GM Department.


8. Know and have the ability to cost out all material to determine proper retails.


9. Plan the development and growth of all department personnel by ensuring regular implementation of company training, evaluation, and counseling procedures.


10. Possess sufficient knowledge and ability to teach others all fundamentals of grocery production. This will include stocking, facing, stacking, unloading, organizing and finishing.


11. Plan aggressive merchandising programs for increased sales. Assist management with cross merchandising ideas with other departments.


12. Maintain effective control of department labor and inventory in line with established budgets and guidelines.


13. Maintain effective department security in compliance with company policy and directives.


14. Maintain an awareness of competitive activity within the store marketing areas at all times as it relates to the GM Department. Also, maintain awareness and concern for the company's interest and investment at all times through the regular practice of sound, honest judgment.


15. Conduct the receiving, storing, pricing and merchandising of all GM products.


16. Maintain a high level of coordination and communication with other departments to ensure a smooth flow of products and service throughout the store and within the GM operation.


17. Maintain adequate and appropriate department records at all times.

Requirements

CERTIFICATES/LICENSES:

• Certification required for operation of forklift and/or pallet jack. City, county, state, and/or federal certifications may be required.


• None required.

COMMUNICATION:

• Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests.


• Ability to read and interpret documents such as safety rules, operating and maintenance manuals.

COMPUTER:

• Basic computer skills required.


• Excellent computer skills, including MS Excel, Word, etc. preferred.

EQUIPMENT:

Required to use or operate pallet jack, forklift, box cutters, ordering machine, computer, two-wheeler, etc. List other individual department equipment.

EXPERIENCE

Must have previous GM experience.

MATH:

• Basic math skills required.


• Basic math skills using units of money, weight, measurement, volume addition, subtraction, multiplication, division, and percentages required.


• An understanding of gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, inventory, and other paperwork as assigned by store management is required.

MINIMUM AGE:

18 years of age.

REASON ABILITY:

• Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a team member or guest concern.


• Must be able to lift up to 50 lbs. or more.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary.