General Merchandise Lead

Meijer Inc.; Jerome (IL); Presencial; USD 25.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs

Medical/dental/vision

Descripción de la vacante

Meijer is hiring at our Jerome, IL location to lead a team focused on delivering an exceptional shopping experience. You will guide daily operations, coach teammates, and ensure high standards in customer service, product freshness, and store presentation.

You will train and mentor staff, manage schedules, and support safety and compliance. The role centers on teamwork, accountability, and driving sales while upholding Meijer’s values and community focus.

Formación

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.

Responsabilidades

• Engage peers to provide the best possible shopping experience including an exceptional checkout experience.
• Communicate with team members and assign daily tasks.
• Mentor and coach other team members to exceed customer service and sales goals and maintain Meijer standards.
• Assist training new team members and cross-training high potential talent to boost productivity.
• Collaborate with leadership on department scheduling to improve customer service, sales, and profitability.
• Ensure product freshness through rotation and dating policies and maintain safety standards.
• Lead team in ordering, receiving, stocking, pricing, and product displays as applicable.
• Contribute to a diverse, inclusive Meijer culture and participate in safe operations.
• Operate a register and handle cash when needed.

Conocimientos

Customer service

Communication

Teamwork

Retail experience

Influence others

Sales focus

Descripción del empleo

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Grab the Good Stuff:

• Weekly pay

• Team member discount

• 401(k) with company contributions

• Paid parental leave

• Paid education assistance

• Development programs for advancement and career growth

• Medical/dental/vision

• And more!

Please review the job profile below and apply today!

Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.

What you’ll be doing:

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

What You Bring with You (Qualifications):

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication
• Retail or other customer service experience preferred
• Creative thinking skills
• Ability to influence others
• Ability to quickly build rapport and gain customer confidence to create repeat business
• Ability to lift, carry, push, pull, bend and twist while handling product
• Experience executing plans
• Positive influence to create a strong team environment.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

We are committed to offering competitive pay that reflects market standards and ensures consistency within our organization.

This job has a step pay plan that generally starts between the rates below with raises occurring after predetermined hours worked. The actual rate offered will meet or surpass the legal wage requirement for the job's location.

$18.00 - $19.50

We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, a 401(k) plan with employer match, disability leave, and paid time off (PTO). In addition to these core benefits, we are committed to supporting your overall well-being and career growth. Our offerings include a variety of programs designed to support your personal and professional development, such as paid parental leave, paid education assistance (including free education), a childcare subsidy, and more. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development.