General Merchandise Clerk

Hy-Vee; Muscatine, Northern (IA, KY); Hybrid; USD 17,000 - 21,000; Part time

Job summary

Hy-Vee in Muscatine, IA is seeking a General Merchandise Clerk to provide prompt, friendly customer service and help manage merchandise and displays. The role involves greeting customers, assisting in locating items, stocking shelves, and operating registers when needed.

Ideal candidates have 6+ months of related work experience and strong math and communication skills. This is a part-time, on-site position with a fast-paced retail environment.

Qualifications

• No education required.
• Six months to a year of related work experience preferred.
• Excellent customer service skills.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Physical ability to perform medium work and lift up to 50 pounds occasionally.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner and helps them find products or answers questions.
• Rotates, faces, replenishes merchandise and maintains department cleanliness and displays.
• Runs the department registers and processes payments where applicable.
• Assists with inventory and maintains displays throughout the store and supports store operations.

Skills

Customer service

Teamwork

Communication

Problem solving

Tools

POS terminal

BASS

Compactor

Produce cart

Job description

## General Merchandise ClerkApply: Muscatine, 2nd Ave, Muscatine, IA: Part time: Posted Today: End Date: October 26, 2026 (11 days left to apply): R257140Additional Considerations (if any):**-****At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.****Job Description:****Job Title:** General Merchandise Clerk**Department:** General Merchandise**FLSA**: Non-Exempt**General Function**Provides prompt, efficient and friendly customer service. Rotates, faces, and replenishes merchandise. Reviews department status and store displays for cleanliness, product quality and quantity.**Core Competencies*** Partnerships* Growth mindset* Results oriented* Customer focused* Professionalism**Reporting Relations**Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Health Wellness Home, Store Operations, and Perishables; GM Department ManagerPositions that Report to you: None**Primary Duties and Responsibilities*** Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store* Makes an effort to learn customers’ names and to address them by name whenever possible* Assists customers by: escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience* Answers the telephone promptly and provides friendly, helpful service to customers who call* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat* Rotates, faces, and replenishes merchandise and ensures highest quality standards are met* Anticipates product needs for the department on a daily basis* Reviews department status for cleanliness, product quality and quantity* Checks in product, puts product away, and may review invoices* Runs the department registers and receives payment, makes change, etc., where applicable* Assists with inventory as requested* Maintains displays in the department and throughout the store* Removes trash in a timely manner* Maintains strict adherence to department and company guidelines related to personal hygiene and dress* Adheres to company policies and individual store guidelines* Reports to work when scheduled and on time**Secondary Duties and Responsibilities*** Builds displays as needed* Orders product and supplies as necessary* Prices products for customers as necessary Assists in other areas of store as needed* Performs other job related duties and special projects as required**Education and Experience**No education requirement. Over six months to a year of related work experience preferred**Knowledge, Skills, Abilities and Worker Charcteristics*** Possess excellent customer service skills* Must have the ability to solve practical problems; interpret instructions* Ability to do arithmetic calculations involving fractions, decimals, and percentages* Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction**Physical Requirements*** Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions**Working Conditions**This position is frequently exposed to dirt. There is occasional exposure to equipment movement hazard and chemicals/solvents. This is a fast paced work environment with significant pressure.**Equipment Used to Perform Job**Computer, video terminal, Visa credit card machine, BASS, compactor, power jacks, two-wheeler, produce cart**Contacts**Has daily contact with customers and with the general public**Financial Responsibilities:**None.**Confidentiality**Has access to confidential information including sales and pricingAre you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.*