General Manager02448 5406 Northfield Rd Unit 605

Domino's Franchise; Maple Heights (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading food service company in Maple Heights seeks a manager responsible for all store operations, including staffing, training, and customer service. Strong leadership and exceptional customer service skills are essential. Successful candidates will ensure compliance with company policies and maintain store cleanliness. The role requires the ability to work under stress and manage various responsibilities effectively.

Qualifications

• Able to hire, train, and motivate a team.
• Responsible for team members and store operations.
• Understand and enforce company policies and procedures.

Responsibilities

• Ensure great customer service by all team members.
• Manage staffing and training.
• Oversee store cleanliness and food management.
• Perform inventory and paperwork responsibilities.

Skills

Exceptional customer service skills

Leadership skills

Point of sale system proficiency

Cash handling

Training and development

Food safety

Job description

Overview

Exceptional customer service skills. Able to use point of sale system, order taking, cash handling. Strong leadership skills. Have the ability to hire, train and motivate a team of exceptional employees. Responsible for all team members and store operations. This includes scheduling, inventory, meeting food, labor and service goals. Know understand and enforce all company policies and procedures.

Responsibilities

• Staffing
• Training and development
• Paperwork
• Food management
• Food safety
• Food preparation
• Work to a Schedule
• Perfect Image and adherence to standards
• Ensure that Great Customer Service is being provided by ALL team members
• Attendance and Punctuality
• Staff and customer safety
• Transportation to/from work
• Store Cleanliness
• Marketing and Profitability
• Ability to add, subtract, multiply and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, written and telephone skills to take and process orders
• Motor coordination between eyes and hand/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Stock ordering
• The ability to direct activities
• Perform repetitive tasks
• Work alone and with others
• Work under stress
• Meet strict quality control standards
• Manage people
• Analyze and compile data
• Make judgments and decisions
• Be able to fill-in in any position and meet those requirements (driver, CSR)
• Complete nightly, weekly and period paperwork, as required