General Manager (Winter Haven)

Verano; Winter Haven (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Verano Holdings is seeking a General Manager for the Winter Haven dispensary. You will oversee cashflow, staff, inventory, and customer relations while aligning with corporate programs and regulatory standards.

You will lead a team, coordinate with the retail group, and drive initiatives to achieve store objectives. Strong leadership, communication, and customer-service skills are essential.

Qualifications

• High school degree or GED is required.
• Minimum of 2 years of experience as an Assistant Store Manager and/or Store Manager in retail or hospitality.
• Must be at least 21 years old.
• Strong integrity and honesty; professional demeanor.

Responsibilities

• Manage dispensary cashflow, staff, schedules, inventory, and customer relations.
• Serve as a role model and resource for staff on products, policies, and regulatory changes.
• Coordinate with the corporate retail team to communicate information to staff.
• Drive programs by motivating the store team to meet objectives.
• Delegate tasks to Assistant Dispensary Manager(s) and store teams for smooth operations.
• Communicate daily and weekly operational goals to staff.
• Lead team meetings on location initiatives and changes.
• Create implementation plans for efficiency and results.
• Solicit feedback to understand customer and community needs.
• Provide training, coaching, and development opportunities to employees.
• Assist upset customers with equitable solutions.
• Provide regular inventory, sales, and profitability reports to corporate retail team.
• Maintain accurate records of all dispensary activities per local laws and regulations.
• Assist in interviewing and candidate selection.
• Other duties as assigned.

Skills

Retail management

Staff leadership

Scheduling

Customer service

Communication

Education

High school diploma or GED

Job description

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General Manager (Winter Haven)

Requisition ID: 17146

Department: Retail Ops - Management

Travel:

Location: Winter Haven, FL, US, 33884

Workplace Type:

Shift:

Verano Holdings Corp. (Cboe CA: VRNO) (OTCQX: VRNO), one of the U.S. cannabis industry’s leading companies based on historical revenue, geographic scope and brand performance, a vertically integrated, multi‑state operator embracing a mission of saying Yes to plant progress and the bold exploration of cannabis. Verano offers a superior cannabis shopping experience in medical and adult use markets under the Zen Leaf and MV banner and produces a comprehensive suite of high-quality, regulated cannabis products sold under its diverse portfolio of trusted consumer brands including Verano, MV, Savvy, BITS, Encore, and Avexia. Verano's active operations span 13 U.S. states, comprised of 15 Cultivation and production facilities with over 1,000,000 square feet of cultivation capacity. Learn more at www.verano.com .

Essential Duties and Responsibilities

• Responsible for managing dispensary cashflow, staff, schedules, inventory, and customer relations.
• Serves as a role model and resource for dispensary staff concerning products and services, policies and procedures, industry news and changes in regulations.
• Coordinates with the corporate retail team to ensure accurate information is communicated to dispensary staff.
• Drives the implementation of company programs by motivating and supporting the store team to develop and implement plans that meet objectives.
• Plans, identifies, and delegates responsibilities to the Assistant Dispensary Manager(s) and/or store level team to ensure a smooth flow of operations within the company.
• Coordinate and communicate operational goals to staff on a daily and weekly basis.
• Hold and lead team meetings to discuss location initiatives and upcoming changes through shift meetings and other means of consistent communication.
• Creates implementation plans to achieve both operational efficiency and optimal results.
• Solicits feedback to understand customer needs and the needs of the community.
• Provide all dispensary employees with training, coaching, feedback, and developmental opportunities.
• Assist and support upset customers by finding equitable solutions to each situation.
• Provide regular inventory, sales, and profitability reports to the corporate retail team.
• Maintain and responsible for accurate records of all dispensary activities including daily cash reconciliations, customer records, sales, deliveries and returns in accordance with local laws and regulations.
• Assisting in the interviewing process and candidate selection.
• Other duties as assigned.

Minimum Qualifications

• High school degree or general education degree (GED) is required.
• A minimum of 2 years of experience as an Assistant Store Manager and/or Store Manager in retail or hospitality required.
• At least 21 years of age.
• Professional and leads with integrity and honesty.
• Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
• Demonstrated passion to serving the adult cannabis community.
• Proven ability to manage teams effectively.
• Excellent communication and customer service skills.
• Highly proficient in MS Office Suite, including use of Smartsheet's.
• Strong operational skills in a customer-service environment.
• Ability to handle confidential and sensitive informa

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 10 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.

We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.