General Manager - Waste Industry

Arrow Waste; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

A waste management company in Atlanta is seeking a General Manager who will oversee daily operations, manage staffing, and ensure compliance with safety and regulatory standards. The ideal candidate will have strong problem-solving skills and the ability to foster a positive work environment. The position requires a hands-on approach in a fast-paced setting, with expectations for early morning and late afternoon hours. A High School Diploma and at least one year of relevant experience are required.

Qualifications

• 1 year of relevant work experience.
• Experience leading company drivers and route supervision preferred.
• Knowledge of OSHA and DOT regulations.

Responsibilities

• Manage daily operations of the hauling company.
• Ensure adherence to safety and operational standards.
• Interact with customers to resolve service issues.
• Oversee department staffing and performance management.
• Promote labor hour control and expense management.

Skills

Problem-solving

Attention to detail

Excellent communication

Regulatory compliance

Customer service

Education

High School Diploma or GED

Job description

POSITION SUMMARY

Manages the daily operations of the hauling company and establishes and maintains performance and productivity metrics and cost management processes.

PRIMARY DUTIES AND RESPONSIBILITIES

• Manage daily operations of the hauling company. Implement operating procedures and ensure excellence driver standards are met.
• Manage department staffing levels, including safety issues/claims, hiring, training and performance management of supervisors, drivers, helpers, dispatchers, and other operations employees. Ensure positive morale of operations employees.
• Interact with customers and local, state and federal government employees to resolve customer service concerns and ensure regulatory compliance standards are met.
• Ensure maximum productivity and route management systems for commercial, roll‑off and residential routes and establish productivity improvement goals where needed.
• Responsible for the adherence to operating standards, the development of supervisory goals and objectives, and the management of labor hours and disposal expenses.
• Implement and maintain an effective loss control and safety program.
• Provide coaching and counseling for staff development. Train supervisors to interpret and understand productivity and other line‑of‑business reports.
• Work with other department managers to ensure the long‑term success of the company.
• Oversee and support good working relations between management and employees.

QUALITIES OF THE RIGHT CANDIDATE

The General Manager is a hands‑on position in a fast‑paced environment. Our daily operational success depends on you. This is a great opportunity for an individual looking to build on leadership experience and be a key part of a growing company and team. Highly desirable qualities include:

• Extreme ownership and self‑accountability.
• Strong ability to solve problems and develop plans on the fly.
• Entrepreneurial tendencies, taking initiative without waiting for direction.
• Hours can vary depending on operational demands; early morning and late afternoons are often required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of OSHA, DOT and other related federal regulations.
• Strong attention to detail required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to communicate effectively across various levels of the organization, and communicate with customers and vendors.

Education and Experience

Education: High School Diploma or GED.

Experience: 1 year of relevant work experience. Leading company drivers (not subcontractors). Route supervision experience preferred.

Seniority level

Executive

Employment type

Full-time

Job function

Management and Manufacturing