General Manager - W552

Wendys; City of Rochester (NY); On-site; USD 62,000 - 69,000; Full time

Benefits offered by this job

Employee Discount Program

Health care option

Paid time off

401(k) with employer match

Job summary

Wendy's in Rochester, NY is seeking a General Manager to lead our Restaurant Management Team and drive exceptional guest experiences. You will be responsible for sales, profitability, and operational metrics while coaching and mentoring a team to deliver outstanding service.

The role requires strong leadership, problem-solving, and a customer-first mindset, with emphasis on food safety, brand standards, and employee development. Competitive pay and growth opportunities are offered.

Qualifications

• Leads and develops the management team to hit employee, guest, sales, and operational goals.
• Promotes a customer-first attitude and strong problem-solving culture.
• Supports food safety procedures and brand standards across the restaurant."
• Willing to obtain SERV Safe certification by end of training.

Responsibilities

• Lead the management team to achieve employee, customer, sales, and operational goals.
• Stand and move for most of your shift.
• Use restaurant equipment and maintain a clean, customer-friendly environment.
• Follow brand standards to prepare food and serve customers.
• Promote a culture of food safety and proper procedures.

Skills

Leadership

Team building

Customer service

Problem solving

Communication

Operational management

Education

SERV Safe certification

Job description

Families come in all shapes and sizes, that includes the Wendy-s family. As the leader of the Restaurant Management Team, the Restaurant General Manager (RGM) has the same goal of taking care of our team, putting a smile on our customer-s faces, achieving sales goals, and delivering on operational metrics.

We are seeking career-minded, motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together to increase profits, provide superior service, and have a passion for being the best in the business.

As leaders and role models, our managers set the tone for the fun, family environment in our restaurants. Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. This position offers great incentives, benefits, and opportunities for advancement.

Here-s what you can expect from us as a General Manager on our team:

• Career Growth - Wanna move up? We have opportunities to grow within and beyond our restaurants
• Paid Training - We-re invested in you, and excited to teach you what you need to know to lead the Wendy-s Way
• Perks - Employee Discount Program, various benefits like Health care option, paid time off, and 401(k) with employer match. Talk with us about eligibility requirements.

What we expect from you and what you bring to us:

• Create a service experience so good the guests can-t wait to come back to Wendy-s.
• You enjoy problem-solving and decision-making.
• Create a -Customer First- attitude with your team.
• You want to be a leader, and you-re committed to teaching and growing your team.
• A commitment to promoting proper procedures and a culture of food safety.
• Maintain the balance between providing a high-quality employee and guest experience, achieving operational metrics, and meeting financial goals.

You must be willing and able to:

• Lead the management team to achieve our employee, customer, sales, and operational goals.
• Stand and move for most - if not all - of your shift.
• Use restaurant equipment such as a headset, register, or grill.
• Follow brand standards and guidelines to prepare great food, serve our customers, and maintain a clean restaurant that you-re proud to work in.
• Must have or be willing to obtain SERV Safe certification by the end of training.
• Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks
• Must be 18 years of age or older

Many of our next-level leaders are promoted from the RGM ranks. If you are ready to build a career with us, we will encourage you to develop the right skills, provide the support you need, and give you the opportunity to step into new roles as they become available. There are more opportunities to advance than you can imagine.

For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.

HAZA Foods is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. All resumes are held in confidence. Must be eligible to work in this country and pass a background investigation.

Pay Transparency

Pay Range $62,354.00 to $68,500.00 yearly

Our company is committed to complying with all applicable pay transparency laws. We recognize the importance of fair and equitable pay practices and the right of employees to discuss and inquire about compensation. We will not prohibit or retaliate against any employee for exercising these rights, and we remain dedicated to ensuring our policies and practices reflect transparency, fairness, and compliance with the law.

Location: 744 East Main St, Rochester, New York 14605