General Manager - Vista Life Innovations

Whitsons Culinary Group; Madison (CT); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Bonus opportunities

Medical, dental, and vision insurance

Paid time off

Retirement plans

Job summary

Whitsons Culinary Group is seeking a Food Service General Manager in Madison, CT to lead a healthcare dining operation with a focus on safety, quality, and patient-centered service.

You will oversee daily operations, budgeting, staffing, and vendor relations, driving service excellence and regulatory compliance in a mission-driven environment.

Qualifications

• Bachelor's degree in Hospitality Management, Food Service Management, Business Administration, Culinary Arts, Nutrition, or related field preferred
• Associate's degree plus at least 2 years of relevant food service management experience or equivalent combination of education and experience
• Experience with contract food service operations and healthcare dining environments is desirable

Responsibilities

• Lead and inspire the food service team to deliver high-quality meals and service
• Oversee daily operations: scheduling, inventory, compliance, and food safety
• Collaborate with clinical staff to meet dietary needs and nutritional standards
• Manage budgets, staffing, vendor relations, and performance metrics
• Foster a positive, patient-centered kitchen culture
• Demonstrate strong leadership and communication in a multi-unit setting

Skills

Leadership

Budgeting

Food safety

Communication

Organizational skills

P&L management

Education

Bachelor's degree in Hospitality Management or related field

Associate's degree + 2 years food service mgmt experience or equivalent

Tools

POS platforms

Scheduling software

Microsoft Office

Job description

General Manager - Vista Life Innovations

#17651

Madison, Connecticut, United States

Requisition Number

17651

Location

Vista Life Innovations

Job Description

Food Service General Manager – Lead with Heart in Healthcare! Healthcare Dining Leadership

Are you a food service leader who’s passionate about people, operations, and purpose? Join our healthcare team as a Food Service General Manager and take charge of a mission-driven kitchen that serves more than meals—it delivers care.

What You’ll Do:

• Lead and inspire the food service team to deliver high-quality meals and service
• Oversee daily operations: scheduling, inventory, compliance, and food safety
• Collaborate with clinical staff to meet dietary needs and nutritional standards
• Manage budgets, staffing, vendor relations, and performance metrics
• Foster a positive, efficient, and patient-centered kitchen culture
• 3–5 years of experience in food service management (healthcare or hospitality preferred)
• Strong leadership, communication, and organizational skills
• Knowledge of dietary standards and food safety regulations
• Ability to lead a diverse team with empathy and accountability
• ServSafe certification (or ability to obtain)

Why Join Us?

• Competitive salary + bonus opportunities
• Medical, dental, and vision insurance
• Paid time off, holidays, and retirement plans
• Supportive, mission-focused environment
• A chance to lead with purpose and make a daily impact on patient care

About Us: At Whitsons, we believe food is part of the healing process. As our General Manager, you’ll guide a team dedicated to delivering safe, nutritious, and comforting meals to patients, staff, and visitors every day.

$62,500

Requirements

REQUIRED QUALIFICATIONS AND COMPETENCIES :

Education:

• Bachelor's degree in Hospitality Management , Food Service Management, Business Administration, Culinary Arts, Nutrition, or a related field preferred
• Associate's degree in a related field plus at least 2 years of relevant food service management experience, or equivalent combination of education and experience, will be considered

Experience

• Minimum 5–7 years of progressive experience in contract food service, restaurant, or institutional dining operations
• Minimum 3–5 years of general management experience with full P&L responsibility
• Experience managing food service operations in residential, corporate, healthcare, senior living, or similar contract dining environments preferred
• Demonstrated success managing diverse, hourly workforces across multiple service periods and departments

Certifications and Training :

• ServSafe Manager Certification required (or equivalent local food safety certification as required by jurisdiction )
• Must maintain current knowledge of all local health and food safety ordinances applicable to the accoun
• Completion of all mandatory Whitsons training requirements; additional management or hospitality certifications a plus

Technical Proficiency

• Strong business acumen including financial analysis, budgeting, forecasting, and P&L management
• Proficiency in POS platforms, scheduling software, and reporting tools
• Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for business planning, analysis, and communication
• Understanding of marketing strategies, and customer relationship management as they relate to school nutrition dining

Other Qualifications

• Demonstrated success in driving sales growth, controlling costs, and achieving profitability targets in a contract food service environment
• Proven track record of building and leading high-performing, service-oriented teams
• Working knowledge of cooking procedures, recipe adherence, and recipe scalingExperience in multi-unit oversight or area management a plus; bi-lingual in Spanish highly desirable

Core Competencies

• Financial Acumen & Cost Management: Manages location-level budgets, P&L, and cost controls — including food cost, labor, and operating expenses — to consistently achieve financial targets and sustain profitability.
• Operational Leadership: Directs all daily operations including production, procurement, inventory, and quality control with a disciplined focus on efficiency, consistency, and brand standards.
• People Leadership & Team Development: Recruits, develops, and retains high-performing teams by providing clear direction, consistent coaching, and a supportive work environment aligned with company values.
• Food Safety & Regulatory Compliance: Ensures all location operations meet or exceed HACCP standards, health codes, sanitation requirements, and applicable federal, state, and local regulations at all times .
• Guest & Client Experience: Builds and sustains strong client and guest relationships through consistent service quality, proactive communication, and a commitment to exceeding expectations.
• Sales, Marketing & Community Engagement: Executes company marketing initiatives and develops local partnerships and community relationships to grow participation, increase revenue, and strengthen brand presence.
• Quality Assurance & Continuous Improvement: Maintains rigorous internal audit readiness, monitors quality metrics, and drives year-over-year operational improvements across food production, service, and compliance standards.

WORK ENVIRONMENT AND OTHER DETAILS

Expected Hours of Work:

This is a full-time exempt position. The role requires availability during all operational hours as needed. As an exempt position, it is expected that the Team Member will devote whatever time is necessary to accomplish the goals and responsibilities of this role. This may require extended work hours and flexible scheduling, including early mornings, evenings, or weekends, to meet the business demands of the account.

This role requires consistent, daily onsite presence at the assigned location to manage operations and staff effectively. The majority of the workday is expected to be spent in operational areas observing , coaching, and supporting the team. Some travel may be required for corporate meetings, training, conferences, or multi- location support. All approved travel and related expenses will be covered by the Company. These expectations may evolve based on business needs.

Physical Demands of the Job:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is frequently required to sit, stand, walk, talk, and hear throughout the facility. The role requires extended periods of standing and walking during operational oversight. The employee must occasionally be able to lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. Work is primarily hands-on during service periods with office work occurring before and after service.

The work is performed in a contract food service environment including both office and operational areas. The work environment includes varying noise levels from moderate in offices to loud during peak service periods, exposure to varying temperatures, and frequent interaction with staff, clients, guests, and vendors.

The duties listed above are intended only as illustrations of the various types of work and duties that may be performed. The omission of specific statements of duty does not exclude them from the position if the work is similar, or a logical assignment to the position, and the Company reserves the right to add additional duties or modify existing duties.

This job description does not constitute an employment agreement between Whitsons and team member and is subject to change by Whitsons as the needs of Whitsons and requirements of the job change.

Work Schedule

Sunday-Thursday

Gregory Powers

Salary Target

$62,500